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I recently attended a “hands-on” Social Media Workshop presented by Lisa, which was excellent. She really knows this business and provided great tips to enhance your social media presence and SEO. In addition to providing valuable information, she took the time to answer questions from the group and facilitate the learning.
I hired Lisa and the DMX Team, early this year to reinvent my website they did an excellent job on my website, DMX also set up my business Facebook page, LinkedIn and Twitter. I am very satisfied with their service, they are personable, knowledgeable, creative and I believe I get good value for my money. I do not hesitate to recommend DMX to my friends and business contacts. I also attended the DMXSocial social media training class and highly recommend it to anyone needing to learn social media for their business.
Lisa is a very patient person who has lots of knowledge about social media. Her classes are full of information. She knows so much! …….Mary Ann
Lisa Montenegro has an excellent knowledge of Digital Marketing.
Lisa Montenegro and Digital Marketing Experts – DMX and are an absolute delight to work with. She understands what you and your business needs and goes above and beyond to make it work for you. I am so thrilled with my new website.
Social Media is scary for me. I went to Lisa to ask her to help me understand how to use it well. Lisa took the mystery away in 2 short sessions. I also learned a lot about linking websites and social media. Lisa is the best! Her depth of knowledge is amazing. Thanks Lisa
“DMX is committed to improving the profitability of our customers through the use of leading-edge online technologies, delivered by knowledgeable and service-oriented Consultants. As more businesses realize the importance of the Internet to their continued success and growth, DMX is ready to serve their needs with real e-business solutions”.
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At Smile By Bis, we revolutionize dental care by seamlessly integrating modern practices with cutting-edge digital technology.
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Rohit Chavan With an impressive 6+ years in web development, Rohit Chavan is a seasoned expert developer at crafting dynamic digital solutions. His proficiency extends across WordPress, Shopify, Squarespace, and PHP, showcasing a versatile skill set.
Sohel Desai Bringing over 4 years of expertise to the realm of digital marketing, Sohel Desai is a seasoned professional with a focus on SEO, Google Ads, Social Media Ads, and Shopping Ads. His strategic acumen helped optimizing online visibility and engagement.
Parvez Pathan More than 10+ years of experience, his proficiency in Web, eCommerce, Paid ads, SEO and project management ensures the execution of highly successful campaigns, where he combines strategic acumen with innovative approaches for outstanding outcomes
Nicholas “Nick” Maiurro Digital Marketing Consultant – Social Media Community Manager With an advanced degree in Visual and Creative Arts and a degree in Advertising and Graphic Design, Nick Maiurro has always had a creative eye for detail. A native to Oakville his whole life, Nick attended both Sheridan College and Humber College in…
A well-optimized Google Business Profile (GBP) is crucial for local SEO success. However, many businesses unknowingly make mistakes that hinder their visibility and engagement. Let’s explore seven common GBP mistakes and how to avoid them. Inconsistent NAP Information Mistake: Inconsistent Name, Address, and Phone number (NAP) across your GBP, website, and other online directories.…
Businesses have a vital interest in highlighting women’s contributions to society and the world—approximately half the global audience of consumers is made up of women, after all. Moreover, the internal benefits for a company that actively supports and empowers women are numerous and well-documented, from being viewed as a more attractive employer and seeing higher…
In today’s interconnected digital landscape, a seamless online presence is crucial for business success. Your Google Business Profile (GBP) serves as a central hub for your local online identity. Integrating it with your website and social media platforms amplifies your reach, enhances user experience, and boosts your local SEO. Why Integrate Your GBP with Your…
In the competitive world of local search, visibility is the name of the game. For small and medium-sized businesses (SMBs), a strong local SEO strategy is essential for attracting nearby customers. And at the heart of that strategy lies your Google Business Profile (GBP). A well-optimized GBP isn’t just a listing; it’s a powerful tool…
In the dynamic landscape of digital marketing, visibility is paramount. For small and medium-sized businesses (SMBs), a strong online presence can be the difference between thriving and just surviving. One crucial element in establishing that presence is your Google Business Profile (GBP). But simply having a profile isn’t enough; you need to optimize it effectively.…
In the ever-evolving landscape of search engine optimization (SEO), the rise of zero-click searches has sparked concerns among businesses. A zero-click search occurs when a user finds the answer to their query directly on the search engine results page (SERP), without needing to click through to a website. While this trend might seem daunting, it…
The way people search for information has dramatically shifted. Google’s increasing reliance on providing direct answers within search engine results pages (SERPs) has given rise to the zero-click search phenomenon. This trend, where users find the information they need without clicking through to a website, is reshaping SEO strategies. Understanding this shift is crucial for…
The SEO landscape is constantly evolving, and one of the most significant changes in recent years has been the rise of zero-click searches. This has led to a debate about whether zero-click SEO or traditional SEO is more important in 2025. What is Zero-Click SEO? Zero-click SEO is the process of optimizing your website…
The digital landscape is constantly evolving, and search engine optimization (SEO) is no exception. One of the most significant trends in recent years is the rise of zero-click searches. But what exactly are zero-click searches, and how can businesses optimize for them in 2025? Understanding Zero-Click Searches In the past, the goal of SEO…
Lisa Montenegro is Founder & President at Digital Marketing Experts – DMX Marketing, a Premier Google Partner Agency located in Toronto. In the ever-evolving world of search engine optimization (SEO), one principle remains paramount: providing value to the user. This principle is embodied in Google’s E-E-A-T (experience, expertise, authoritativeness and trustworthiness) guidelines. While E-E-A-T has been a factor for…
The world of SEO is in constant flux, thanks to Google’s ever-evolving algorithms. Staying on top of these changes is crucial for any business that wants to maintain a strong online presence. At DMX Marketing, we understand the challenges of navigating this landscape. That’s why we’re breaking down the latest Google algorithm updates and explaining…
While Instagram users can still search for hashtags to find relevant content, the platform recently removed the ability to follow hashtags, so users no longer see posts that include hashtags they have followed directly in their feed. Instagram’s move has shifted content discovery and led to a potential decline in reach for branded accounts that relied on…
Social media has become an indispensable tool for brands launching new products. With its vast reach and diverse audience, it offers a powerful platform to generate excitement, build anticipation, and drive sales. However, a successful social media product launch requires careful planning and execution. Many brands stumble by making avoidable mistakes that can hinder their…
Artificial intelligence (AI) is rapidly transforming the world around us, and Search Engine Optimization (SEO) is no exception. The days of simply stuffing keywords into content are long gone. AI is ushering in a new era where understanding user intent, providing valuable content, and focusing on user experience are paramount. So, how exactly is AI…
In today’s digital age, video content has become an indispensable tool for creators across various platforms. Whether you’re a seasoned filmmaker or a budding influencer, having the right video editing tool can significantly enhance your creative process and the quality of your final product. With a myriad of options available, it can be overwhelming to…
We here at DMX Marketing have been watching the evolution of AI and utilizing it as a tool where appropriate and beneficial, but have realized it’s limitations. This is all about to change. Google Gemini, the tech giant’s next-generation AI model, is poised to revolutionize digital marketing in 2025. With its advanced capabilities in understanding…
In today’s digital landscape, a well-structured social media strategy is essential for businesses seeking to connect with their audience and enhance brand visibility. A thoughtfully designed social media calendar can help you leverage timely themes and holidays, fostering a stronger online presence. This article explores how to utilize a social media calendar effectively, the reasoning…
DMX Marketing has been a full service digital marketing agency for over 10+ years, so we understand the importance of leveraging the best tools available to create the most impactful web presence for our clients. One of our favorite and go-to tools for web design is WordPress. Originally launched in 2003, WordPress has grown over…
Most marketing and advertising agencies depend on team members with specialized skills in specific practice areas to do a large variety of work in-house. With such strong internal bench strength, agency leaders might feel hesitant to outsource tasks to outside parties. Their concerns—from a reliance on external partners leading to vulnerabilities if the partnerships fail…
For marketers in charge of influencer marketing, staying on top of the latest developments in social media is like honing a superpower. Being in the know on social media trends not only helps influencer marketing professionals understand where their target audience is hanging out online, but also how to best leverage new platform features and…
Google has continued their “How Search Works” mini-series this month, uploading the second episode which is titled, “How Google Search crawls pages”. Episode 2, which was released February 22nd, follows the first episode with Google Search engineer, Gary Illyes, offering invaluable insights into how crawling works. Crawling being how Google travels the internet, discovers new…
Google has made news this week by unveiling a new five-part video series titled: “How Search Works.” In this series, Google peels back the curtain to reveal the mechanisms and algorithms that power its search engine, offering businesses and marketers a behind-the-scenes look at the technology that shapes our digital landscape. The first video was…
In today’s digital landscape, mastering social media copywriting isn’t merely a feather in your marketing cap, it’s a fundamental aspect of an effective brand strategy. With over 90% of marketers agreeing that the role of social media is a huge factor in a successful business, the importance of writing compelling captions and descriptions for your…
Companies that don’t use Google’s free analytics platform to automate the collection of key data from their websites and apps are missing out on invaluable insights into the performance of their business online. Of course, while the information found in GA reports can help marketers create highly effective campaigns, simply knowing what to do with…
Every article you see these days seems to praise the new advancements in the world of artificial intelligence. Funnily enough, a lot of these articles seem to be written by AI themselves. Just to be clear, what exactly is AI-generated content? According to HubSpot, “AI-generated content is machine-made text—such as blogs, articles, descriptions, and other marketing…
Businesses are gearing up for one of the most frenetic shopping seasons of the year, starting with Black Friday, which presents a golden opportunity for marketing and advertising agencies to demonstrate their prowess in helping clients stand out amid a cacophony of competitors’ deals and discounts. From crafting a compelling ad campaign to optimizing a…
In today’s digital age, Instagram has become a powerhouse for individuals, businesses, and influencers to connect with their target audiences. However, if your Instagram marketing efforts aren’t yielding the desired results, it’s time to conduct a thorough audit of your account. In this blog, we’ll explore the article, “How to Improve Your Instagram Results: Small…
In the ever-evolving landscape of marketing, understanding and effectively targeting specific demographics is crucial. One demographic that has garnered significant attention in recent years is Generation Y, often referred to as Millennials. This group, born between 1981 and 1996, represents a substantial portion of the population, with a direct buying power estimated at a staggering…
YouTube’s most recent “Made on YouTube” event just concluded and they announced some interesting new features that will be taking creative expression to new heights. Making its way down the pipeline later this year, these new features seek to empower creators of all backgrounds and experiences by simplifying complex processes and making seemingly impossible dreams…
Are you ready to conquer the dynamic realm of TikTok advertising and transform your campaigns into high-performing marvels? Look no further. In this blog, we dive deep into the treasure trove of wisdom offered by TikTok’s official business blog article titled “Creative Codes: 6 principles for creating on TikTok.” Let’s unravel the secrets behind TikTok’s…
In the ever-evolving landscape of digital marketing, harnessing the potential of social media is paramount. New platforms and content types continually emerge, offering unique avenues to engage your audience. The article, “11 Social Media Content Types And Examples” from Search Engine Journal discusses a variety of social media content types as well as a few…
Instagram, the vibrant hub of visual storytelling, has just upped its game with several exciting features that promise to transform the social media experience for brands, creators and their audiences. The platform’s unveiling is a testament to its commitment to delivering dynamic and interactive features that keep users engaged and empowered. In an expanding digital landscape where…
Black Friday and Cyber Monday are not just any shopping days; they are retail extravaganzas that offer businesses a golden opportunity to boost sales and create holiday season excitement. However, the digital era has reshaped the way we approach these shopping bonanzas. Online businesses, in particular, need to harness the power of digital marketing services…
In the vast digital landscape, mastering the art of Instagram Stories can elevate your marketing strategy to unprecedented heights. The article, “Instagram Stories: Creation to Conversion for Marketers” by Social Media Examiner explores the untapped potential of Instagram Stories for marketers, from creation to conversion. In this blog, we’ll uncover the persuasive reasons why Instagram…
In the dynamic world of social media marketing, Instagram Stories has emerged as a powerful tool for boosting conversions. In this blog, we will explore the enlightening article, “Instagram Stories: Creation to Conversion for Marketers” from Social Media Examiner, which outlines the unique aspects that make Instagram Stories so effective for marketers and learn how…
As local businesses strive to make their mark in the digital landscape, harnessing the potential of Google Reviews has become a game-changing strategy. A compelling article “Google Reviews and Local SEO: Unleash the Potential” by Search Engine Land highlights how Google Reviews can be the key to unlocking local SEO success and driving more customers…
Instagram has become a powerful platform for businesses and content creators to connect with their audience and build brand awareness. One key factor that significantly impacts the success of your Instagram posts is the timing of your content. In this blog, we delve into the insights provided by an article by Search Engine Journal that…
On April 2023, Google announced a new update to its reviews algorithm, which will affect how businesses are ranked on Google search results and Google Business profiles. The update has been coined by the SEO community as the “April 2023 Reviews Update“. In this blog post, we will take a closer look at this update…
A lackluster headline on a company’s homepage can create a poor first impression among site visitors, leading them to exit the page without taking action quickly. If the main message users see when they visit your website doesn’t immediately grab their attention and entice them to want more, it’s unlikely they will take the time…
A successful marketing campaign can be the difference between sustaining a thriving, profitable company and being left behind, losing business to your competitors. Staying on top of the latest trends in marketing can help keep your solutions top of mind for your existing customers while consistently feeding new prospects into your sales pipeline. These days,…
Livestream shopping is all the rage in China at the moment, generating hundreds of billions of dollars in revenue last year and still growing. With this phenomenon catching on with consumers globally, companies in every country are trying to figure out the best way to jump on the Livestream shopping bandwagon. As businesses around the…
Increasing customer engagement can give your business a head start on achieving the end goal of every company with an e-commerce component: turning website traffic into sales. It can be easier to lead prospects through your sales and marketing funnel and convert them into paying customers if you can first draw their interest with some…
A full rebrand is an enormous endeavor for a company to undertake. Sometimes, a simple refresh of its image across all platforms can have a significant impact on the business for a lot less time, energy, effort, and cost. A minor “glow up” for your brand might involve many small tweaks and adjustments that add…
When company leaders come up with ideas for marketing and advertising their businesses, they will often seek the guidance of agency partners to help them craft the best strategy for implementing an original campaign. Over time, refining the unique concepts their clients come up with can help agency leaders build deep expertise, creative agility, and…
It has been well noted the entertainment draw of Tik Tok, with 60% of its users looking for funny or entertaining videos. However, your content can also inspire your audience. A study by MRC Data and Flamingo, which was commissioned by Tik Tok, found that 43% of users feel inspired to try something new to…
When it comes to posting your content, you should not limit it to a singular site. However, when it comes to cross-posting, and sharing the same content on different social media platforms, there are some important points to keep in mind. The main 2 points are keeping in mind each site’s unique upload requirements and…
Starting in 2020, Facebook Shops, like many other social commerce platforms, saw large amounts of users turn to both sell and buy from in 2020 and 2021. Big and small businesses alike have turned to it, with over 250 million active stores worldwide by June of last year. As more brands look to get online,…
The caption for a post is important on any social media platform, especially on Instagram. However, you want to make sure you get the information across without creating a wordy post. Whilst Instagram has a maximum limit of 2200 characters, roughly 350 to 550 words, you want to aim below this level. Whilst not every…
Search engine optimization, or SEO, is one of the most important aspects of any business online. With ranking as high as possible crucial for success, it is important to keep an eye on new trends that will create a major impact on SEO.
Social media is a great place for brands to connect with customers and help get the word out about new updates and product releases. It has also rapidly become one of the first stops consumers will go to when researching about a brand. Statistics from Hootsuite’s 2022 trend report found that 53.2% of 16-24 year…
User-generated content can have a major impact on convincing people to shop with a certain brand. The Stackla Report shows that it is shown to be more impactful then influencer content. According to the report, user-generated content is 8.7 times more impactful then that of content created by influencers, and 6.6 times more impactful than…
Through features and apps like Instagram Reels and Tik Tok, filming videos vertically has quickly become relevant. The popular, ‘snackable’ content of short-form video is designed for vertical filming and this is something you need to keep in mind with your content. Simply transferring horizontally filmed videos over can lead to your viewer having to…
Tik Tok has rapidly become a popular choice for many people and businesses have been quick to create a presence on the short-form video app. If you currently use it or are thinking of doing so, keep in mind the importance of the caption. Whilst hashtags are important, Tik Tok’s algorithm looks through your caption…
Quality online customer service is key part of any successful business, though many brands and companies have struggled to provide the same through social media. As more consumers turn to social media platforms to resolve questions and queries, it is vital that your brand can answer effectively. A recent survey by Hootsuite has shown that…
As both users and businesses alike move towards short-form video content, such as with Tik Tok and Instagram Reels, it’s is important that the videos you create can connect and engage your audience. The upsurge in short video popularity has shown that many consumers are often looking for entertainment from the brands they follow, with…
As social commerce becomes more popular, it is important for businesses to know the best way to connect their products and services with consumers on social media. Research from Sprout Social shows that the most common ways that consumers are finding the perfect product for what they need is coming from targeted ads (49%) and…
With the swipe-up feature for links in Stories long gone, the new link sticker allows any user to add links to their story, regardless of follower count. This provides brands with a great way to drive traffic. Your content on Stories can be used to bring a variety of pages to your followers attention, sending…
Video is everywhere right now in the world of social media and it can help connect and engage you with your audience. If you haven’t already begun to post video content on a social media platform, you most likely have considered it. However, depending on what platform and feature you are using, video length can…
Proven as extremely popular last year, short-form video has rapidly grown on social media platforms. As Tik Tok, Instagram Reels and YouTube Shorts see continued success, more marketers will consider it for their strategies. 50% of social media marketers in 2022 plan to use short-form video for the first time, with 95% of those already…
As e-commerce has grown in the last few years, so too has social commerce. As more social media platforms set up features to allow businesses to directly sell via their profiles, brands have wanted to make sure people discover their products. Data from Sprout Social shows that consumers typically discover new brands, products and services…
Finding the right prospects for your business can be a challenge if your digital marketing efforts don’t pan out. Aside from figuring out where your ideal customers like to spend time online, to capture leads on social media, you must first capture their attention with content that resonates and tempts them into your sales funnel.…
Instagram Stories has rapidly risen to be a main choice for many brands and marketers in the last few years, with new statistics showing that Stories is estimated to hold over 25% of Instagram’s ad revenue in 2022. Rising from over US$11 billion in 2021, it is expected to reach $15.95 billion in ad revenue…
Provding expert insight into the worlds of digital marketing, advertising and PR, the #ForbesAgencyCouncil brings advice on the emerging trends to take note of in 2022. Follow the link in the bio to read our advice alongside the other fantastic pieces of insight! Source : https://blog.hubspot.com/marketing/instagram-story-examples
When it comes to your mailing list, you will get people who may not opt-out of an email campaign, but will never open the emails you send them. These least-engaged can drastically lower your open rate. Because of this, your campaign results are distorted, as you are no longer analyzing the quality of the campaign…
Social commerce has grown rapidly and many businesses have been quick to set up their digital storefronts. However understanding what your target audience wants is important, especially when it comes to planning promotion strategies. Statistics from Sprout Social for the 4th quarter of 2021 show that 45% of consumers are likely to purchase apparel, nearly…
The last 2 years have seen major changes to the social media landscape, with video content quickly becoming one of the most popular forms for users, with the major social media sites all trying to capitalize. Part of this rise is due to the effects of the pandemic, as more people spent time on social…
Stories present a great way to engage with your audience, but not everyone gets to see your Story content due to its 24-hour expiration date. Highlights allows for Stories to be watched after this period and can be utilised to effectively boost your content. To maximize your Highlights, you need to focus on what you…
Whilst, not every social media post needs to be tailored to be as easy to discover as possible for a searcher, you want your content to be able to be found, ideally by your target audience. For this, you need to make sure you are utilizing the right keywords. Look at what words consumers tend…
To help you get the best out of your stories’ content, members of the #ForbesAgencyCouncil bring you advice on the best practices for your brand when it comes to stories. Follow the link in our bio to read our advice alongside the other fantastic pieces of insight!
As more social media platforms release tools for social commerce, brands need to think on what the best way to draw in potential customers is. Statistics from Sprout Social show that consumers are more likely to purchase a product on social media if they have seen user-generated content about it. Demonstrations of the product and…
Every marketer hopes their latest campaign will go viral. Without any surefire way to ensure that happens, however, they must employ unique strategies to build hype around their campaign and get more people interested and paying attention to their messaging. In 2022, a plethora of tools exist that marketers can use to increase the chances…
The seemingly instant popularity of the short-video platform TikTok took some marketers by surprise, and it has only continued to grow. While teenagers were initially viewed as the platform’s primary users and audience, and they certainly do spend a lot of time on it, TikTok’s reach has expanded dramatically. Today, it’s not uncommon for their…
Founder & President at Digital Marketing Experts – DMX Marketing, a Premier Google Partner Agency located in Toronto, Canada. Despite feeling like it dragged on for an entire decade, while also speeding past us all in a flash, 2021 has departed and 2022 is already here. As we dust ourselves off from the roller coaster that was…
As more social media users look for video content, with people twice as likely to share videos with friends compared to other content, it is important to make sure that your content is both accessible and conveys the information across clearly. Statistics from Sprout Social show that 85% of Facebook videos are watched without sound.…
Short-form video has taken the social media world by storm and as brands move to use it in their content, remember that often organic content works better when less stylised and polished. Whilst planned, stylish posts have their place and can work extremely well, less structured video content has shown to resonate extremely well with…
As social media users look towards genuine connections with brands, being able to show the unique aspect of your company can be a big draw, providing not just a glimpse behind the scenes but also showing a more genuine side to your brand. Instagram Stories presents a fantastic opportunity to take the unique aspect of…
Social Commerce has rapidly risen in the last 12 months, with more and more consumers turning to its convenience. This in turn has led to more brands moving to social media platforms to sell their products and services. With this rise, social media platforms have been quick to provide companies with easier ways to shop.…
Making sure that you follow the best practices with your email marketing is key. After all, you want to make sure that it grabs the recipients attention. Personalised email greetings are a great way to accomplish this, as they are the first thing that will be seen in the message. By using their name, be…
The main rival to Tik Tok, Instagram’s short format video mode, Reels, has seen massive popularity in 2021 and is seen by many marketers to see that same success again in 2022. Acoording to data from HubSpot’s 2022 Marketing Industry Trends Report, over half of marketers are set to increase their investment in Instagram Reels…
90% of consumers who follow a brand on a social media platform will purchase a product or service from that company, according to statistics from Sprout Social. Data from the Sprout Social Index found that the most common actions user will take when they follow a brand on social media is to visit their website,…
With video posts seeing 49% more engagement then static image posts on Instagram, and the social media platform rebranding IGTV, video content is in demand with audiences looking for different side to brands. Providing a more personal tone, or giving a behind the scenes glimpse, can be a great way to appeal to the reliability…
YouTube’s competitor for the success seen by Tik Tok, Shorts allows the user to post vertical short-form videos, with a variety of additional tools such as music overlays and app-based recording avaliable. With video length at 60 seconds or less, it does hold many similarities to Tik Tok and Instagram Reels. What makes YouTube Shorts…
A recent survey by Sprout Social has found that social media users are more likely to purchase items through social commerce if they hold knowledge of that brand. 80% of answers indicated they were more likely to do so of they had familiarity with the brand. 34% also said that they used social media to…
Whilst viral content is often heralded, for your brand prescence on social media, you want to aim instead for providing your audience with strong customer service, transparency and engagement. Data from the Sprout Social Index shows that whilst marketers put memorable content as one of the main factors of a good brand on social media,…
With the recent shake-up to videos on the app, Instagram has certainly shifted from the photo platform it once was. Video is now the main way to not only get your content out there, but also to build trust with your audience. For example, as Reels grows in popularity, short form video can help provide…
The company-customer relationship has changed in many ways thanks to social media. One of the biggest is how the two interact. Brands are no longer remote, faceless entities and socal media is the first stop for consumers to engage. Customers now look to brands to interact with them on social media platforms, not simply to…
YouTube is set to launch a new link format that will allow for mobile app users to get links to businesses mentioned in food and drink videos. Before this, to link to a location mentioned in a video required manually adding a text link. With this update, it will be automatically added into videos, helping…
IGTV has been rebranded as Instagram Video, moving all the app’s video formats (outside of Reels) into one place, as the social media platform looks to emphasize video content. The big change is that all in-feed videos will now have the option to go up to 60 minutes in length, with all videos being under…
In the modern digital age, your website is arguably your most important asset online. It is a hub for your work to branch off from, the base from which you build. The majority of the sales you make online, be it for products or services, will most likely come from your website. When it comes…
Knowing which marketing channels to leverage is vital, as to make sure that your content reaches your target audience. New statistics show that social media leads as the preferred choice. A new survey by HubSpot Blog has found that social media is the main go-to channel for B2B marketers, being chosen by 45% of those…
Making sure to get the most out of your social media is important, and a key part of this is knowing how often you should post each week on social media, or how much each day. The number ultimately depends on the social media platform in question. With Instagram, you ideally need to post 3-7…
Newsletters have been around for centuries, their popularity fluctuating along with the state of the media as times change. While a company newsletter might seem like a marketing artifact of the past to some people, newsletters continue to be a great option for communicators who wish to control both the narrative around their organization and…
In the last 2 years, ecommerce has quickly risen with many consumers turning to online shopping. Social commerce, shopping directly through a social media platform, is expected to follow suit. Results from The Harris Poll research shows that whilst 73% of business are already using social commerce, 79% plan to do so in the next…
As TikTok and Instagram Reels see considerable success, getting into short-form content is a great idea, if you have not done so already. YouTube Shorts is another major contender for short, ‘snackable’ content and well worth considering. Whilst Tik Tok saw a staggering growth in its user base in the last 2 years, Shorts has…
Video quickly became the main choice of content on social media this year and looks set to continue that way into 2022. Knowing which social media platforms are the main choice for your audience is key. The HubSpot 2021 State of Marketing Report found that whilst TikTok and Instagram have risen in popularity, especially amongst…
When it comes to your social media presence, positive interactions with users can have a major impact, fully swaying them to your brand. Sprout Social’s Future of Social Media report found that 78% of consumers are more willing to buy from a brand if they have a positive experience with them on social media. 77%…
When it comes to your Instagram profile, be it creating a brand new one or updating, it can often seem challenging then first atlnticipated with he limited number of characters. However, taking the right steps can give the perfect first impression to anyone viewing. After securing a username that is recognisable and easily searchable, you…
As live chats become increasingly popular routes for consumers to contact customer support, it is important to make sure that these interactions not only help the user, but leave them with a good opinion of your brand. Live chat statistics from Kayako show that many consumers favour quality support over the speed, with 95% indicating…
Live streams are a great way to connect with your audience, but it can easily seem that once you finish streaming, that’s it. Not true, in fact your live streams provide you with a wealth of content to tap into and further engage your audience. A great start is editing streams to be published on…
Often dubbed ‘content recycling’, content repurposing can help provide new value to your audience, whilst building of content you have created. This can be done by providing updates on certain posts for educating your audience, or repurposing video content to fit to social media requirements. For example, a lot of video content for certain sites,…
A recent study by Kantar has found that Tik Tok is seen by consumers as the platform with the most ‘fun and entertaining’ ads, with the interactivity being noted. The survey saw it favoured over Twitter, Google, Instagram and Amazon. The short-form video app has quickly become a favoured platform for marketers, as 80% of…
Instagram Stories has updated to remove the swipe up feature and add in the link sticker, so it is important to get to grips with it. Aside from making sure to utilize it, here is a few other tips. A main priority will be to edit any story templates you use. As well as removing…
Authenticity and transparency are major factors for consumers on social media. They want to see the human side of your brand and doing so can help better connect you to your audience. Engaging your audience on a more personal level by providing them with behind-the-scenes glimpses not only appeals to their curiosity, but shows them…
Authenticity and transparency are major factors for consumers on social media. They want to see the human side of your brand and doing so can help better connect you to your audience. Engaging your audience on a more personal level by providing them with behind-the-scenes glimpses not only appeals to their curiosity, but shows them…
Tik Tok, YouTube Shorts and Instagram Reels present the perfect opportunity to not only engage directly with your audience, but as a space to organically promote new products. Short-form video content lasts between 15 seconds to 1 minute (depending on the platform) and is a great way to showcase new products or services, building interest…
Tik Tok, YouTube Shorts and Instagram Reels present the perfect opportunity to not only engage directly with your audience, but as a space to organically promote new products. Short-form video content lasts between 15 seconds to 1 minute (depending on the platform) and is a great way to showcase new products or services, building interest…
Live content for social media has become extremely popular in the last few years, and provides the perfect opportunity to be repurposed to create other types of online content. A livestream can be trimmed and edited to take smaller parts of it to be used for social media. This can allow you to not only…
Hashtag campaigns can go viral quickly if enough social media users jump on the bandwagon. When brands are able to come up with a hashtag that captures the interest of audiences on social media platforms, the results can be phenomenal for their marketing. However, not just any old hashtag is going to produce these kinds…
For consumers, social media has become one of the main ways to contact brands when they need customer support, with platforms such as Facebook and Instagram being among the most popular. A survey by Hubspot found that whilst email and calls are still the prefered ways to reach customer service, social media has become a…
Whilst your Instagram Stories content is limited to 24 hours, with Highlights it can be saved to your profile, giving you a place to display your Stories for your audience. With this, you want to get the most out of the feature. One of the best ways you can utilize Stories Highlights is to showcase…
Professionals working in public relations use digital channels to connect with consumers and build relationships that create trust in the company and its offerings. Good PR can be a game-changer for a business that relies heavily upon a positive public perception to fuel its profitability. With so many aspects of communication and human connection evolving…
Live content for social media is seen as the most effective social media content according to Hubspot’s Marketing Strategy survey. Shown to be extremely popular among younger generations, it appears it is a main choice for many digital marketers. Of those asked, 68% said that audio chat rooms such as Clubhouse and Twitter Spaces were…
If there is one truth about agency life, it’s that it is never boring. Professionals who thrive in the busy fields of marketing, advertising and public relations have a taste for variety and always approach the many opportunities and challenges they face with an open, curious and innovative mindset. Ask any agency leader to tell…
Whilst it may lack the follower numbers of Instagram and Facebook, Twitter still remains one of the most important platforms for brands. Over time, your twitter handle may no longer reflect your brand. Heres what you need to know. You can change your handle whenever you like and unlike with Instagram, this can be done…
As mentioned earlier this week, engaging with your audience is a vital part to the success of your social media presence. With YouTube, it is crucial for increasing your subscribers and building your audience base. Making sure to pay attention to your audience shows to users that you care about them and want to build…
Google My Business has been renamed Google Business Profile as the search engine giant looks to move more of its business management features into Google Search, Maps and other Google apps. For now, little has changed aside from branding, but through the next few months more features will be moved from the My Business web…
When it comes to social media, many brands look simply to promote, focused on only their output. However, community building can play a vital part in your social strategy. Engaging, encouraging and growing your community can help users become invested in your brand, making them more likely to not only engage more with your content,…
Gone is the swipe up feature, in comes the link sticker. The new replacement feature of Instagram Stories, the link sticker allows you to generate more traffic and conversions. Once selected, it will allow you to add a link to your website. This can be used to promote a range of content and pages. For…
The short form video app has stormed forward and passed 1 billion active users in September. However, they are some other interesting statistics to remember about the app. One of the most important to keep in mind is that 63% of Tik Tok users are below the age of 30. Millennials and Gen Z are…
Whilst Tik Tok has become famous for its viral challenges and trends, these are not always the best route to go in terms of content. They tend to be rather universal and whilst they may lack up views, they do not always bring high engagement. On the flipside of this, niche content can appeal to…
As TikTok, Instagram Reels and YouTube Shorts seemingly dominate the social media marketing headlines at the moment, it can be easy to forget about Instagram Stories. Far older than any of the new short-form video trendsetters, Stories may seem like old news. Yet with its steadily evolving suite of tools and features, it remains one…
Social media is where visuals take centre stage, especially on platforms such as Instagram. Because of this, you want to make sure that your imagery and videos are of good quality. It doesn’t matter if it is photos you take yourself, stock images or graphics, you need to make sure that each is done with…
For many consumers, social media has become the first place to engage with brands. This can be for researching products and services or to ask questions. For the latter, your social media needs to be able to keep up. Staistics from Sprout Social show that 49% of people on social media are likely to unfollow…
Every single social media platform out there is changing and remodeling, which includes adding, removing and modifying features. Instagram is no different and to make sure your content is at it’s best, you need to be aware of these changes. Keeping up with new or upcoming features can help you better utilize them for your…
Instagram Stories presents a fantastic way to get content to your audience, literally sitting at the top of their feed. However, you want to make the most out of your stories and this means using the right stickers. With the link sticker set to launch soon, it is important to know that stickers are for…
With all the new modes, features, trends and advancements that come out with social media platforms, it can often lead to forgetting some of the more simple things to do. One of the main ones to always remember is to engage with your customers. Interacting with your audience in comments is public and open for…
As of August 30th, you will no longer be able to swipe up on Instagram Stories. Instead, the social media platform is drafting in a new link sticker, which will send users to an external website. Functioning effectively the same way, the link sticker can drive traffic to your site, your other social media channels…
To reach a target audience with a compelling message, the power of a story cannot be understated. If your brand builds a narrative using Instagram and Facebook stories, it can be a great way to engage with your followers and fans and convince them to click and convert. The Stories feature has seen many evolutions…
Like with almost any social media platform, your bio can often be the next thing a user sees after watching one of your videos, or seeing one of your comments. Because of this, you need your bio to be properly set up, so as to help users get to know you and your brand. Your…
As TikTok and Instagram Reels see considerable success, getting into short-form content is a great idea, if you have not done so already. YouTube Shorts is another major contender for short, ‘snackable’ content and well worth considering. Whilst Tik Tok saw a staggering growth in its user base in the last 2 years, Shorts has…
Social media has become the go-to location for many people to not only learn about new products and services, but to ultimately decide on purchasing too. 81% of users on Instagram research products and services there, with 80% using Instagram to decide whether or not to buy a product or service, according to a survey…
Instagram Stories is a fantastic way for you to drive sales from your social media presence. From new product releases to exclusive discounts and sales for your audience, Stories allows you to put it right in front of your audience, quite literally at the top of their screen. What is important to remember is to…
From types of clientele to subject matter expertise, practice areas and menus of services, every agency has its particular differentiators that help it stand out in a crowded field and appeal to its target audience. Facing stiff competition to win clients, agency owners need to take note of emerging trends in their industry to ensure…
Showing what happens behind the scenes of your business has become a major draw for audiences on social media, with a Sprout Social study finding that consumers found seeing the main people behind a company made it seem more transparent and genuine. Being able to provide your audience with a exclusive glimpse behind the scenes…
Even if they do not say it out loud, the actions and behaviour of your audience tells you a lot about the content they want to see. With insights from your social media analytics, you can see the forms of content they are most likely to interact with. Knowing what your audience is looking for…
Shoppable content is any post, video, image or ad that a consumer can click on so they can make a purchase. This allows people to do an entire transaction on a social media platform without ever having to leave. With younger generations looking more towards social media to educate their purchasing decisions, the importance of…
The name of the game in digital marketing today is “community.” Any business that can grow its reputation beyond being known as a mere purveyor of goods or services can also grow brand awareness, customer loyalty and its bottom line. The key is to create an online presence on relevant platforms where users have opportunities…
Marketing is all about getting what you can offer consumers in front of the right people. If you can reach potential customers and clients who may be interested in your product or service with messaging that shows them how it could benefit them, you have a chance at converting those prospects into sales. After capturing…
In the not-so-distant past, content marketing tactics were considered optional pieces of an overarching marketing strategy. Today, however, sharing valuable content with their target market is a must-do for companies in many industries. Whether you and your creative staff produce original content or gather it from third-party sources, providing your customers and prospects with information…
Partnering with another business in a related vertical to collaborate on your marketing efforts is a potentially lucrative strategy that can help you gain new customers. By sharing costs and leveraging insights into the needs, desires and pain points that are relevant to each other’s audience, your outreach to connect with new prospects becomes both…
We’ve all been there before: You fill a digital cart with items you need or want, carried along from one suggested offering to another, until you decide it’s time to make the purchase—only to stumble upon some element of the e-commerce customer journey that stops you in your tracks. What factors lead shoppers to abandon…
Brands are always looking to leverage the “latest thing” in terms of social media trends to help amplify their marketing and advertising, and this holiday season, the latest and greatest thing is TikTok. While many brands have begun to consider ways to make the most of their presence on the video-sharing platform, it’s still such…
Given the hype around how a strong social media presence is a must-have for businesses hoping to find success these days, one might imagine that simply setting up a company profile on any social platform would be enough to attract consumers and turn them into customers. But the truth is, generating true engagement with online…
When two or more brands partner up in a special collaboration, the results can help them boost awareness of their products or services in new markets and potentially gain new customers. In the upcoming holiday season, brands that combine their marketing efforts can get their offerings in front of more consumers, capture the attention of…
Imagine gaining 15,000 billion media impressions in the space of a month, without doing anything. No advertising campaigns, no marketing. Just suddenly having a surge of online activity without even lifting a finger. Add to this a rise in sales and you have a fantastic deal. Seems almost too good to be true. But for…
Statistics from Wyzowl in their 2021 State of Video Marketing survey found that 96% of consumers have watched an explainer video to learn more about a service or product. 84% also said that they have been convinced to buy services or products from a brand due to their videos. This shows that as the popularity…
As social media continues to become more and more popular, social commerce, selling directly within a social media platform, is set to be a major way brands interact with their audiences and customers. The State of Social Media Investment Report by Sprout Social found that 79% of companies asked saw themselves selling on a social…
Search engine optimization, or SEO, is one of the most important aspects of any business online. Ranking as high as possible is crucial to success, which means carefully following algorithm changes and adapting content and keywords. When Google makes a change, or there is a shift in consumer behavior online, SEO follows. We work extensively…
Social Commerce is purchasing any form of product or service on a social media platform, such as Instagram, Facebook or Twitter. If you go and buy candles entirely from a store within Facebook for example, that’s Social Commerce. It can take a variety of forms, such as the ability to click on a product and…
Ecommerce has seen massive growth around the world in the last 2 years and new forecasts have predicted that in the next 4 years it will grow by US$10.87 trillion. The report, conducted by Report Linker, has forecast that from 2021 through to 2025 the global ecommerce market will grow by over $10 trillion. With…
Instagram Reels has a major difference with Stories, which is namely the exposure you can get. With Stories, you are limited to your content being shown to those already in your network. Different case with Reels however. Through the Explore feed and hashtags, Reels can be easily discovered, opening up your brand to new users…
With 78% of consumers seeing social media as the fastest and most direct way to connect with brands, there is an emphasis on making sure your social media is responsive to your audience. Being a responsive brand, offering your audience reliable customer service and engaging content is one of the main things consumers are looking…
Understanding social media algorithms is a tricky business, though fortunately we do know the basic workings of most and this is true with Tik Tok. When it comes to the key ranking signals, they are split between user interactions, video information and device and account settings. For user interactions, anything that speaks about the content…
With the leaves beginning to fall and every major coffee store putting out seasonal beverages, autumn is well and truly here. With this, many brands look to seasonal marketing on social media. If you want to join in on the festive posting, remember that tapping in to your audiences nostalgic associations with the season is…
Facebook Stories disappear after 24 hours and are found at the top of the newsfeed, like with Instagram. With Stories from both friends and business put next to each over, it makes your content more likely to reach your audience. When it comes to creating a Facebook Story, it can be done from the desktop…
Instagram Stories is used by more then 500 million accounts on a regular basis, with many people following businesses to see the Stories they produce. As the first thing users see when they open the app, Stories is the perfect place to engage. Stories bring in your biggest fans and provide the perfect place to…
As social media becomes an increasing space for brands to connect with customers, research from the Sprout Social Index shows that 76% of consumers follow brands on social media so that they can access customer support. Often dubbed ‘conversational commerce’, the statistics show that more and more consumers are looking to social media to engage…
One third of the most viewed Instagram Stories are from businesses, according to the social media platform. Along with this, 50% of businesses create at least 1 story per month. With 500 million users every day, Stories has become one of the most popular social media formats. Utilizing it in your strategy can allow you…
Email marketing provideskne of the best ways to keep current customers in touch with your brand, presenting your newest products, services and updates directly to them. Making sure to make the most of this is important. 59% of customers say that emails from brands have influenced their decision to purchase items, with just over half…
The former is designed to allow brands to advertise with a carousel format on their profile page, giving user the ability to scroll through a handful of products. Shoppable Twitter Cards work through organic tweets, with direct links to a product or shopping page generating a “shop” button and p As more people shop online,…
Tik Tok, Instagram Reels and YouTube Shorts have become associated with viral trends, such as challenges and popular dances. However, while certain content trends are fairly universal and can rack up views, they don’t always equal high engagement. Having a targeted audience helps generate engagement and sales, and this often comes from niche content. It…
Tik Tok has had a big impact in a short space of time, powering into the public image. As the popularity of the short form video app rises, so too does the number of brands using the app. So how do you get your content to stand out? Tik Tok thrives on genuine and relatable…
Noted by Hubspot, many people turn to YouTube to learn or improve skills or their knowledge on a subject, with this especially prevalent in Generation Z and Generation X. Informational content can allow you to not only connect with your audience, but also educate and inform on products and services that your business provides. This…
Whilst conversions on Instagram are no easy walk in the park, they are easier then they once were and providing shareable, clickable links on Instagram can be done in multiple different ways. Your bio is the first place to make sure your followers can link through, but other methods like captions for IGTV or Reels,…
Short-form video content is immensely popular, with a 2020 study reporting that people are twice as likely to share videos compared to any other content form. It has also shown how influential it is, with 84% of people convinced to buy a new product due to a video by a brand. As such, short-form videos…
Retail ecommerce sales in Canada for 2021 are forecast to reach over CA$85 billion, nearly double of the total for 2019, as the ease and convenience of online shopping continues to attract consumers. The statistics, which come from Intelligence Insider’s Canada Ecommerce Forecast report, show that many consumers are turning to mobile devices to make…
Statistics from the Sprout Social Index found that learning about new products and services is why 57% of consumers follow brands on social media, with another 47% doing so to learn about company news. Once following, 91% will visit the brand’s website, 89% will buy from that brand and 85% will recommend a product or…
While it may have begun as a photo-based app, Instagram has branched out and now provides a range of different formats for you to engage with users. Using a range of them, instead of limiting to just one can help not only reach more users, but better engage too. Video is the major format in…
Google has announced that by July 2022, advertisers will no longer be able to create Expanded Text Ads (ETAs) or edit existing ones in Google Ads. Existing ads will still be able to provide reports, as well as being paused, resumed or removed. This is the latest move from Google as it looks to use…
Video content has surged in popularity and in 2021, using short ‘snackable’ content on platforms like Tik Tok and Instagram Reels has become a fantastic tactic for engagement. However, other forms of video content can also be highly effective. Live video for example can be a great choice, with a Q&A explaining a product or…
Twitter may be smaller then likes of Facebook and Instagram, but it still holds massive popularity, with nearly half of all marketers citing the platform as their go-to for engaging with customers. So it is important to know when the best time to post is. Research by Sprout Social found that 10am to midday (Eastern…
For a social media platform that relies on visuals, it may seem strange to be talking about captions, but when well-written they can make a significant impact on your Instagram results. The captions purpose is to tell the rest of the story that was started by the image. Focus on what you are telling such…
Google has announced that it has changed how titles are created for search listings, with the search query no longer being used. Previously, the query put in by the user would formulate the title of the snippets for each search result. Google has said it now uses “the main visual title or headline shown on…
In the first quarter of 2021, mobile devices accounted for 54.8% of global website traffic. The statistics, from Statista, show that as smartphones have improved, the convenience of browsing on the move has drawn in more people. Because of this, the importance of having apps and online stores optimised for mobile users has increased. The…
Verifcation helps build credibility on any platform, showing you as a genuine and authentic presence. A brand with a verified brand account is going to be seen as far more trustworthy. The blue check mark verification badge moved back in May, 2021, to allowing users to request verification again, after the process was phased out…
You may have heard of online shopping or ecommerce, but what is social commerce? Put simply, it is buying and selling services or products directly on a social platform, such as Facebook or Instagram, connecting your store to millions of users. The emphasis of social commerce is that the customer never has to leave the…
For those not in the know, ‘Impressions’ and ‘Reach’ may seem like random words being thrown around, however knowing what they mean is important for getting the best out of Instagram. Put into the simplest terms, Reach is the total number of people who see your content, whilst Impressions is the number of times your…
YouTube has added video chapter previews and auto-translate captions to its search functions, allowing videos to reach a wider audience. The new timestamp previews will allow viewers to hover over particular sections of content to let them know what they are about to watch, or skip to the bits viewers want to see. The new…
Getting interactions and engagement from users is a major goal in any social media presence and interactive experiences are an amazing way to get people directly involved. Whilst this may sound like it may take a lot of work, this can be achieved with Instagram’s stories function. When creating a new story, the sticker tool…
Facebook, Instagram, Snapchat, YouTube, LinkedIn and even Slack all have a version of Stories. Whilst Instagram’s version may be the most succesful and well known, they all offer a fantastic route for engagement with users. Replies and reactions to stories on Instagram go to the brand’s DMs, providing a direct line of communication, offering a…
Getting more organic exposure and engagement on social media is key, Instagram is no exception. With the platform shifting to have more of a focus on video content, Reels and IGTV are a great place to connect with audiences. Whilst Instagram Reels and IGTV may have their own designated spaces, you can still boost their…
Statistics from the Sprout Social Index shows that 61% of consumers want to see engagement with the audience, with another 45% looking for transparency in a brand’s social media presence. This shows that consumers are looking for authenticity in the content they wish to see. They want to be able to trust the brands they…
The social media platform has begun testing ads for the Instagram Shop tab. The adverts will present either a single image or a carousel of images, with the feature being tested in the U.S. for mobile users. This comes as ecommerce options on social media have become more popular, with many looking to apps such…
Instagram’s response to success of Tik Tok, Reels allows you to post short-form videos, with currently a limit of 60 seconds on video length. Launched in August of last year, it has become widely used, especially amongst the younger generations. Similar Tik Tok and YouTube Shorts, viral challenges, audio clips and trends are the main…
Live chat allows customers to directly talk to a brand, providing convenience. However, most consumers look towards quick responses. In statistics from HubSpot Research, 82% of consumers rated an immediate response as very important for marketing or sales questions. A further 90% of consumers rated similarly in terms of immediate responses for customer service questions.…
Virtual assistants have become very popular, such as Alexa, Siri, Cortana and Bixby, especially when it comes to online shopping. From researching products and stores to purchasing items and services, more people are turning to their virtual assistants for these tasks. However, this creates a problem when it comes to SEO. Spoken searches are worded…
As ecommerce continues to grow, both shopping online via smartphones and via smart home voice assistants have become more common place, with the ease of access and convenience of both winning appeal. The Global Consumer Insights Pulse Survey by PWC found that 41% of Canadians had shopped online via a mobile phone or smartphone in…
In 2020, 80% of marketers saw a reported increase in email engagement. As more people are checking their emails, with the amount of email users expected to pass 4.4 billion by 2024, email marketing presents a great opportunity to engage with customers. This means you need to know your audience. Analytics is great place to…
Video content is extremely popular right now, with many seeing increased sales and website traffic due to video content. Although Tik Tok and Instagram Reels have become extremely popular, they are not the only places where your video content can do well. Away from Reels, videos on Instagram get 49% more engagement then photo posts…
71% of consumers have found themselves using social media more through 2020 and 2021 then previous years, with the figure reaching 78% and 77% among Generation Z and Millennials. This makes the social media presence of businesses more important then ever. In the Sprout Social Index for 2021, both customers and marketers were asked what…
A survey by Sprout Social has found that social media helps over half of consumers (55%) learn about companies and brands, whilst 78% found that positive experiences with brands on social media platforms made them more likely to purchase with that company. The statistics shown in the Harris Poll show that especially amongst the younger…
The time you post plays a major part of your organic reach. You want your post to be when your followers are online, as Instagram rewards content that is recent. So changing when you post to meet when your audience is online can help increase your reach. Instagram Insights is an important tool to use…
Google has announced several new ecommerce options that will be tested in the next few months, including a beta program for shopping in YouTube livestreams. The new feature is designed to allow viewers to browse and shop products without interrupting the stream. This comes as YouTube has been looking into how make the most of…
You want your content to properly connect and resonate with your target audience, as to drive revenue, generate brand awareness and convince people to engage more. Utilizing multimedia in content has shown to be able to achieve this. With posts that are very text heavy, inserting multimedia such as videos or infographics helps engage the…
SMS marketing has often been described as having died, but it seems news of its demise was greatly exaggerated. A recent study by SimpleTexting shows that through 2020 and into 2021, SMS marketing has shown a resurgence, with the pandemic resulting in more people checking their phones. 61% of consumers increased or significantly increased the…
As Tik Tok continues to see fantastic success, many companies have been quick to put out their own short-form video versions. Instagram’s Reels sits as one of the main competitors, so knowing what each one offers can be important to deciding which to use. The main difference is the length of video, with Tik Tok…
The original place for disappearing social media stories, Snapchat has a smaller user base then Facebook or Instagram. However, it is the most highly trafficked social media platform for young adults and teenagers. If you are aiming towards Gen Z or Millennials, Snapchat may be worth considering. Snapchat works well with a direct approach to…
It is no understatement to say that Tik Tok has had a major influence on content in the last year and a half. With both Instagram and YouTube releasing their own versions (Reels and Shorts), video content, especially short-form, has risen once again in popularity, with many users and businesses harnessing it to be humorous,…
When it comes to capturing the attention, storytelling is one of the most effective methods. In fact, research into the field of neuroscience has proven this. As people, we seek out and respond to well-crafted narratives. Utilizing this in your content can be a fantastic technique for gaining the attention of audiences, be it on…
Your are given 33 characters for your name and 150 for your bio on Instagram and with this you need to be able to convince users to follow your content. Whilst this may seems like a tall order, simple touches can make big difference. Both name and bio should be clear and easy to understand,…
Creating and sharing content that is relevant and appealing to the interests of the specific audience should be a main focus in 2021, according to HubSpot’s State of Marketing 2021 report. Studying your audiences needs, interests and likes will allow you to accurately share content with them that appeals and speaks to them, better connecting…
Data from the Sprout Social Index shows that marketers see video as the most valuable form of content in 2021, with 54% of those surveyed. However, many brands and companies are hesitant to dive into video content, staying with solely with images. Currently, only 14% of Facebook, 11% of Instagram and 5% of Twitter posts…
In 2020, 42% of people turned to social media to research products, with younger generations conducting more research on social media platforms than on search engines. Research by HubSpot found that Facebook is the favoured choice, with 51% of respondents using it for product research. YouTube held 30% and Instagram and Pinterest both held 6%.…
Many different sectors and industries felt the economic strain in 2020, but small businesses, regardless of their wares, location or ethos, had to take the full force of the storm. As lockdown measures began across the world, many brick-and-mortar stores lost their connection to their audience, robbing them of the vast majority of their income.…
Tik Tok has exploded on to the scene, seeing over 2 billion downloads and its short-form video content connecting well with audiences. But whilst three-quarters if all apps are opened once and then abandoned, Tik Tok is holding the exact opposite. In fact, the app sees 90% of users not only routinely open the app,…
Being authentic in the content you put out is key to connecting with your audience. Automated responses hold nothing on a 1 on 1 conversation. You have to have weight behind your words, to believe in what you say. It is about being true to your brand and not just simply saying what you think…
All digital marketing agencies today need to be able to provide clear metrics on their customers’ social media return on investment (ROI). It is surprising to me to still hear businesses comment that social media is optional and not measurable. This is definitely a risk that businesses can’t afford to take now that social media…
If anyone at the start of this year could have accurately predicted how 2020 would unfold, I think it is fair to say that almost all of us would have taken the news with quite a bit of skepticism. But as the pandemic continues, this extraordinary series of events has come to play with massive…
While many industries and sectors have struggled throughout this year, e-commerce has seen a highly successful 2020. Its growth has been massive and is set to continue well into 2021. Online sales have strengthened this year in the absence of brick-and-mortar stores being open, with online sale records set to be broken. It has even…
Many different sectors and industries felt the economic strain in 2020, but small businesses, regardless of their wares, location or ethos, had to take the full force of the storm. As lockdown measures began across the world, many brick-and-mortar stores lost their connection to their audience, robbing them of the vast majority of their income.…
Instagram has never been slow when it comes to adding new features, with the app currently holding photo posts, short video clips, Stories, Reels, IGTV, Instagram Live video streams, Guides and products on the Instagram shop. Experimenting with different formats available can help maximize your impact, and with the ones you start to use consistently,…
The big trend setter at the moment, short-form video continues to dominate. Whilst the length of video depends on the platform, such as 60 seconds for Tik Tok, 2:20 minutes for Twitter and just 30 seconds for Instagram Reels, they all present innovative ways to present your brand and its content. Known for its entertainment…
An interesting news story recently emerged from Plymouth, England. Facebook users found their posts and comments removed, members were banned from groups and accusations of bullying were thrown out by the social media giant, all for seemingly talking about their city. How did this happen? It turns out that each person affected had at some point talked…
Social media has long been in the spotlight; however, over the last few years, the giants have been under fire for numerous reasons. Pick your platform — Facebook, Instagram, Twitter, TikTok. They’ve all been embroiled in problems and scandals, with public and political outrage often the result. Yet many of us still flock to them…
Short-form video has seen a massive increase in popularity with the rise of Tik Tok. This has led to several social media companies looking to catch up, with Instagram one of them, as the head of the company, Adam Mosseri, announcing further expansion into video. Instagram already has it’s own version of Tik Tok, named…
Short-form video app Tik Tok has announced it will bring in an option for users to create videos of up to 3 minutes, from the original format of 1 minute at maximum. It has said that this will be introduced in the next few weeks. The hugely popular app has seen massive success, with it’s…
People enjoy hearing a good story and using narrative stories in your marketing helps your audience better understand the services and products your provide, as they can see themselves in the story, such as a look at a customer’s journey with a service you offer. For example, a narrative looking at how a course you…
Navigating through Instagram’s complex algorithm to make sure your posts connect with as many people as possible can be tough, though certain tactics can help make this easier, such as enabling branded content tags in settings. This allows business to tag you in their Instagram ads and sponsored posts. Designed for sponsorships and partnerships, it…
Instagram Reels is to start including ads, Facebook has announced, having tested them for users in Australia, Brazil, India and Germany. They will now be rolled out globally, with the ads vertically oriented and at a maximum of 30 seconds long. Prior to this, the company had seen to be focused on growing its platform…
Instagram Reels, the platforms answer to the phenomenal success of Tik Tok, are short videos, often dubbed ‘snackable’, which you can add background audio or effects. Much like with Tik Tok, Reels should be taken note of, as more users take to it. Reels has a Remix feature, similar to Tik Tok’s Duets, which allows…
Increasing your organic reach is important and one of the easiest ways to accomplish this is to give other users on the platforms reason to share your posts or post about your brand. There is a variety of ways that you can encourage people to share or post about your such as mentioning people in…
Canada’s ecommerce market has seen massive growth in the last year, reaching 75%, making it the second-fastest-growing ecommerce in the world after Argentina. The total share of retail ecommerce sales went from 6.9% in 2019 to 12.7% last year, with it expected to increase to 13.4% in 2021 and rise to 17.2% by 2025. The…
Content marketing is a great way to connect with your audience and establish yourself as a trusted thought leader in your industry. A solid content marketing plan will help build your business’s reputation and credibility. However, a poorly conceived content strategy that doesn’t deliver authentic value to your target audience can come across as nothing…
As short-form content becomes more popular, with apps such as Tik Tok and Instagram Reels, it may seem like long-form content is no longer useful. However, the exact opposite is true. Longer content can serve different purposes then short form, giving far more detailed information to the reader, allowing for more context and value in…
Instagram’s algorithm, like any other social media platform, is complex and finding out what works best is key to connecting with users. For business on the platform there is a range of methods to increase your organic reach, with one of the most important being to make sure your posts are accessible. Embracing accessibility can…
Similar to Vine, Tik Tok focuses on short videos, giving users the ability to create videos between 15 to 60 seconds long, as well as live streaming. In the last 2 years, it’s shot up in popularity and presents a new way for marketers and businesses to engage. Through using Tik Tok’s advertising campaign options,…
A potential sign of the changing landscape of digital content creation, Tik Tok is set to be the major sponsor for VidCon 2021, taking over from YouTube who was the previous main sponsor since 2013. This points to a shift in the video app landscape, not just in content creation but in marketing and popularity…
Making sure to personalise communication to customers is a must, with statistics showing 52% of online customers are likely to shop at a different site if the company fails to personalise their messaging to them. For brands that do personalise, customers are much more likely to trust, with 57% being willing overlook any safety concerns…
YouTube videos show up in 70% of the top Google search results, and YouTube itself is the worlds second biggest search engine. Often Google will show a brands YouTube video before even their websites. Many people turn to both sites to search for the answers to questions, so you want your videos to be up…
Retail ecommerce sales of physical goods in Canada accounted for US$29 billion in 2020 and is expected to push past $32 billion in 2021, with the forecast for 2025 is that the figure will go past $40 billion. The statistics by Statista also show that retail ecommerce sales growth climbed 18% in 2020, a rise…
Content for YouTube needs to be focused and able to position your company as a trusted source of information to not only do well, but to meet your audiences expectations of your channel. Similar to a Facebook, Twitter or Instagram account, your brands YouTube channel needs to illustrate that you can a go to place…
Google has unveiled the latest updates that are coming to the Google Analytics platform, such as privacy-safe customer insights and making the system easier to use and more intuitive. The new “privacy-safe solutions” are designed to allow advertisers to still optimise performance when conversion data is not available. Modelled data and observed data will be…
Whilst many have called out the death of blogging, it still stands as one of the best ways to connect with audiences. Recent statistics from Hubspot show that 33% of people who read blog posts do so to learn or be educated on a subject. Posts such as tutorial videos, guides or factual infographics can…
Opting to write longer content, rather then shorter pieces, can help your business reach further online, as longer content performs better in search engines on average. However, this should not be done just for the sake of writing longer content. Specific topics presenting the area of expertise your business has, answering common questions or providing…
Twitter is testing Fleet ads, vertical format full screen adverts, on its platform. Using a 9:16 aspect ratio, each advert will be up to 30 seconds long and have a call-to-action for users to swipe up. Performance metrics will be available, such as impressions and site visits, to total views and quartile reporting. Twitter released…
Ecommerce sales continue to go from strength to strength in Canada as ecommerce retail sales for the first quarter of 2021 rose 87.6% compared to same time last year. Overall, ecommerce retail sales in Canada have made up 6.7% of all total sales in the last 12 months, including click and collect services. This number…
As social media is being used more and more, with 27% surveyed in Sprout Social’s State of Social Media report saying their use of social media had increased significantly, these platforms are being used more for other means then just socialising. One of the major trends to emerge is that more people are using social…
With more then 500 million monthly active users, it is clear to see the popularity of Tik Tok. If you are unfamiliar, it allows users to post looping videos of 15 to 60 seconds, similar to discontinued app, Vine. Finding massive popularity with the younger generations, the platform sees content such as montages, duets (combining…
Instagram Stories is no new phenomenon, but it still holds one of the best ways to engage and connect with your audience. The temporary 24-hour content form can allow you to be more creative and unique, exclusively to your audience. Either in static photo or video form, the limited time frame provides a scarcity and…
As customers are more wary of brands and online marketing, providing authenticity can help show the human side of your company, often providing reliability and engaging content. From behind-the-scene glimpses to how your company works to humours posts about day to day life in your business, they can resonate well with audiences, showing the real…
Most consumers wont simply trust a brand with out a great deal of trust. Authenticity is a fantastic way to bridge this gap and present the human side of your company through social media. As noted by Hubspot, authenticity in 2021 will be especially vital, with the effects of the global pandemic and numerous major…
Google has announced new shopping integrations with several ecommerce platforms to enable businesses to show their products for free with Google. This is alongside new buying options for customers when discovering brands. Once a found, Google now shows a summary list of each purchasing option offered by the seller. Google had also announced new ad…
Shorter form content, often dubbed ‘snackable’ content, can connect well with audiences as they get across their message quickly, a valued factor in the world of social media. Infographics provide not only short-form content to the audience, but can also convey a large amount information in a relatively small space. They provide meaningful content but…
Short-form content has seen great success in 2020 and into 2021, with Instagram Reels and Tik Tok seeing massive popularity. The latter became the most popular app downloaded last year, with 1.1 billion active users. With social media, holding a users attention for long periods of time is much harder then with shorter, ‘snackable’ content.…
Data from Content Marketing Institute shows that the two main reasons for using interactive content among marketers are engagement and educating the audience. Utility and engagement work well together and it is a smart move to emphasise the utility of your brand. Content that educates and informs users helps show your company as a reliable…
Research from the Index shows that 68% of consumers want images and 50% look for video content to engage with on social media, putting them far higher then simple text-only content. Whilst platforms such as Instagram are based around image sharing in posts, using images or videos is a useful way to better engage with…
43% of consumers have increased their use of social media to discover new products and brands, according to survey results by Sprout Social. For many, the way to find out what’s available is through social media platforms such as Instagram. As social media becomes the first step for many customers to discover brands, profile optimisation…
Marketing campaigns that resonate so well with the target audience that they get shared rapidly is also known as viral marketing. However, there is no guarantee of a post going viral, no set way to ensure success. However, certain steps can help give a better chance to your campaign. The most important factor is that…
Email marketing is a great way to get information straight to your customers. However, you don’t want another generic newsletter that will simply slide past the attention of the reader. One of the main things audiences look for is interactivity. It makes the email far more engaging and fun to read, whilst also being a…
As social media continues to become more and more popular, social commerce, selling directly within a social media platform, is set to be a major way brands interact with their audiences and customers. The State of Social Media Investment Report by Sprout Social found that 79% of companies asked saw themselves selling on a social…
Email marketing is an extremely useful and effective way to engage with you audience. Personalised newsletters talking about new offers, products and updates with the brand is a great way to engage you existing customer base. However, more and more people are checking their emails with a mobile device then a desktop, with Wolfgang Digital’s…
We all liked to be involved in things. From the most out there extroverts, to the very reclusive introverts, we all like being part of a wider community to some degree. Being able to participate in online events, such as live streams, is a great way to tap into this. Buzzfeed’s Facebook Live stream of…
The 2021 state of video marketing survey by Biteable found that 61% of marketers see video content as a “very important or extremely important” part of their marketing strategy. In 2020, video marketing was successful as more people turned online, with 49% of marketers saying that videos help them better engage their audience, with 52%…
Statistics by Sprout Social report that 91% of people believe in social media’s power to connect people, with 64% wanting brands to connect with them. Consumer expectations for brands have shifted from a decade ago, with 72% asked saying that they went brands to be positive contributors to society, with 64% highlighting a need go…
Email marketing remains a successful way to connect with your audience, especially in 2021. However, even the smallest touches of personalisation help better engage recipients and establish a stronger connection. Statistics by Campaign Monitor show that emails with a personalised subject line are 26% more likely to be opened. By addressing the email directly to…
Video content is being used more and more to connect with audiences, as its ability to convey large amounts of information in a short space of time can help inform and tell stories with ease. Statistics from Think with Google show that 70% of viewers on YouTube watch videos to help with a problem and…
Purchases by voice search technology is set to increase to US$40 billion by 2022, as voice activated technology becomes more widely used. As products like smart speakers become more and more popular, with research from Statistica showing that 36 million people brought smart speakers in 2019 alone, and online shopping becomes available on a wider…
A study by Cisco estimates that by 2022, 82% of all online content will be video content. The massive popularity of video content has only increased and shows no signs of stopping, making it important to use to engage with audiences. As social video booms, short form video content, such as with Tik Tok and…
Conversational marketing is set to be a major tool in 2021, as the use of live text and chat boxes is used by more websites. With live chat holding a customer satisfaction rate of 85%, it is easy to see that it is popular. Able to interact with customers in real time, it also provides…
As ecommerce has gone from strength to strength, so to has m-commerce, any purchase made online via a mobile phone, mainly smartphones. In 2019, it made up 1/4 of all ecommerce sales, doubling its size in just 4 years. As mobile devices, such as smartphones and tablets, become more common, the added convenience and ease…
A new report by PWC on the future of retail in Canada found that over half of all responses were shopping less in store, with certain categories such as fashion and electronics seeing larger drops of customers in store. In-stock availability, fast and reliable delivery and a good return policy were noted in the survey…
Available warehouse space is rapidly shrinking across Canada as the rise of ecommerce sees more brands selling online and needing storage and fulfilment centres. Retail ecommerce sales in Canada increased 110% to CA$3.5 billion in January according to Statistics Canada. Its success has seen more companies look to online to fill the gap left by…
Online shopping rose dramatically last year, with two to three years of growth being achieved in 12 months. With this, it is expected that a third of all retail sales will be online by 2024. With the growth of ecommerce and temporary closure of brick and mortar stores, retail media and other forms of online…
With 500 million users, Instagram Stories is extremely popular, with more people then there are users on Snapchat. Diversifying strategies to use Instagram Stories can help connect with target audiences and keep visibility for followers. Allowing for a in-the-moment style approach to social media, Instagram Stories gives businesses the ability to engage audiences, humanising and…
Online grocery sales for North America are expected to pass US114.9 million by 2026, with an expected annual growth ot nearly 20%. The research report, conducted by Facts and Factor Market Research, shows that online food shopping is expected to continue to draw in customers, with its convenience and larger selection of products. ‘Bread, bakery…
Value-driven content helps show your audience the importance of your services and products, helping produce a positive and helpful image for your brand. Core DNA, who put value-driven content as 1 of the 10 biggest content marketing trends for 2021, noted that people are far less willing to share their information in exchange for mediocre…
81% of people who use Instagram do so to help research products and services, as social commerce continues to rise. With the social media platform pushing past 1 billion users, Instagram has become the perfect place for brands to connect with audiences. 2 in 3 people surveyed Ipsos said that Instagram helps enable interactions with…
A recent report by JLL shows that Canada’s biggest retailers and the food industry have embraced delivery and pickup options with the growth of ecommerce. As online customer shopping habits have changed, looking for safer interactions and convenience, companies have changed to accommodate with the majority of Canada’s top 50 retailers now offering delivery services.…
Google Ads is set to launch dynamic exclusion lists to help advertisers avoid showing ads near content they would wish to avoid. Brand safety has become a major thinking point for advertisers, businesses and marketers in the last year, with incidents involving brand ads being placed next to content or on sites that did not…
As the importance of content writing becomes more apparent with the rise of ecommerce, educational content is a great way to win trust with your audience. By providing answers to their questions, you attract interested potential customers and convert them into leads and engagement. Educational content is also a significant way to retain current customers,…
A Deloitte study showed that 36% of customers are more willing to purchase products when it has been part of personalised content, with 31# saying they wished more content was personalised. As ecommerce grows in both the amount of stores online and in usage by consumers, brands need to look for new ways to engage…
While video content is not a new concept, it’s popularity and effectiveness have skyrocketed in the last few years, especially over the course of the last 12 months. With so many consumers watching video content, it can be a great way to connect them to brands and products. 93% of businesses gain new customers as…
Mobile usage per day has been recorded at 4 hours and 10 minutes, with similar data from GWI showing that the average person spends longer each day using the internet on their phone (3 hours, 39 minutes) then watching television (3 hours, 24 minutes). As more people use their mobile devices for news, entertainment and…
A recent survey by Angus Reid, commissioned by EMERGE Commerce, shows that online shopping habits picked up due to the effects of the pandemic will last far longer then the health crisis. 51% of those surveyed in Ontario said they would return to shopping in person once the pandemic ended, but only 8% had remained…
Canada saw year-on-year growth for online sales reach between 175% to 625% between March and May of last year. The surge of ecommerce has seen many turn to online to offer new ways to connect audiences with their stores. Canadian consumers have been shown to have a willingness to adopt alternative and new payment methods,…
27.2% of worldwide viewers watch more then 10 hours of online videos on a weekly basis, with another 28% watching between 4 to 10 hours (Statista). The large audience presents a perfect opportunity to connect further with audiences. The rise of ecommerce has illustrated the importance of content, with video content among the most consumed…
As 40% of small Canadian businesses selling online say that their biggest challenge to success is attracting customers, the importance of content is heightened. Relevant content helps generate more traffic to your website, in particularly blog posts on topics your audience needs answers to. You should be optimizing website pages around the keywords that your…
Email marketing holds a customer acquisition rate that is 40x more effective then either Facebook or Twitter can achieve. Despite the dominance of social media, email marketing still stands ahead. Matched with a high Return of Investment (ROI), sitting at US$1 spent generating $38, email marketing is incredibly useful for the growth of business, acquiring…
Google is set to release a number of new updates to Google Maps and Google My Business (GMB) which include new features for pickup and delivery options for online stores. Businesses will be able to show delivery fees, providers, order minimums and pickup and delivery options, further highlighting the importance of having an up-to-date online…
Statistics from the Canadian Federation of Independent Business (CFIB) show that small businesses see attracting customers as the main challenge to success online in 2021. This is as a third of all small businesses have moved to sell online, an increase of 152,000 new stores in the ecommerce market, with hospitality, retailers and arts and…
Google is set to trial a new feature that automatically detects products in videos and displays them in a list, as well as other related products, to viewers. Google and YouTube have occasionally tested new tools and features on the video sharing site, normally to a small group of people at one time. This comes…
Canadian ecommerce sales saw a massive surge from previous years, fueled in part by lockdown measures, with retail sales up 83.6% year-over-year. This trend is expected to continue in 2021. In total, CA$39.5 million was made in ecommerce sales by Canadian businesses in the last 12 months, with $15.7 billion of that from brick and…
Spurred by the effects of lockdown, social commerce, like the rest of ecommerce, has grown significantly in the last year, with ReportLinker.com projecting the global social commerce market to surpass CA$762 billion by 2027. With estimates seeing up to 94% of adult Canadians being active on at least one social network, it has become a…
They say a picture says a 1000 words, so the next question is how much is a video worth? Video content requires followers to stop and look, generating more time that they are engaging with profiles. And for some social media platforms, video content is exactly what the algorithms are looking for. Video content is…
Google My Business has released a new feature which allows for recent reviews on listings to be seen in a single place, as well as checking the status of reported reviews and reporting new ones for takedown. Before, reviews on Google had been extremely hard to take down and remove, even if they are proven…
Research conducted by Maru/Matchbox for the Canadian Federation of Independent Business (CFIB) shows that half (48%) of small businesses plan to continue selling online after the pandemic has ended, with only 2% saying they will shut down operations once social distancing ends. The online prescense stores had was seen by 51% to be a essential…
Email marketing, closely followed by social media marketing, stand as the two main strategies to communicate with audiences and promote business, at 71.9% and 71.7% respectively. The statistics, from AWeber’s 2021 Digital Marketing Report, shows that for small businesses email marketing still remains the most popular choice, just ahead of social media. Landing pages and…
Ecommerce growth has seen mobile shopping rise rapidly too, as the convenience and quick access has appealed to customers. By 2017, mobile ecommerce had already registered 300% growth. It is predicted that by mid way through the current decade, mobile ecommerce could hold between 25% to over 60% of all ecommerce sales. A 2015 survey…
Monthly retail ecommerce sales pass CA$2.9 billion following the impact of the pandemic in 2020, with May of last year registering $3.9 billion. The statistics, which run until September of last year, show that every month after April 2020 surpassed the total ecommerce sales in December of 2019, CA$2.7 billion. Retail ecommerce registered in sales…
Statistics show that ecommerce sites gain a 35% increase in conversion rates when using an optimised checkout design. Features such as free shipping and simple purchases have shown to have a big influence on customers, with more less straightforward designs resulting in people dropping purchases. 2 out of 3 ecommerce websites lose money due to…
2020 saw usage of social media sites increase across multiple platforms and with it, more people shopping online via social media networks. Estimates by eMarketer put 2021 to see 7.9 million social buyers in Canada, up a million from 2020, accounting for roughly a quarter of the population above the age of 14. A Bazaarvoice…
Presenting the opportunity for customers to make purchases from wherever they are has allowed mobile shopping to become extremely popular, with the convenience and increase of mobile payment options helping drive its use. Statista estimates that by the end of 2021, 73% of all ecommerce sales will be done via a mobile device. Whilst this…
Whilst many have said that email marketing is dead, it is in fact continuing to be a top performing channel for marketers. According to Litmus, every dollar (US) that brands invest in email marketing receives an ROI of $42 in return with 77% of marketers saying email is one of the two most effective marketing…
Ecommerce experience platform Shogun has shown in new survey data that 42% of people who have shopped online during the pandemic will continue to do so after The findings also revealed some of the main factors that lead consumers to avoid certain online stores or brands. The highest ranking was a website or app “that…
YouTube has become a perfect place to connect brands and customers, especially targeted at mobile users, which hold a large amount of YouTube’s total audience. Since 2017, mobiles devices have watched over 50,000 years worth of product reviews, as the platform has become popular for consumers to find information on products It is not just…
The platform has a global user base that is over 2 billion people and has proven a useful tool for marketers, allowing a connection to be established with the target audience Last year showed how well it can make that connection and drive engagement, with Google showing in a study that 70% of viewers had…
The State of Email Marketing in 2020 report by Hubspot has shown email marketing to have had a strong 2020, with 78% of marketers seeing an increase in engagement in the last 12 months The statistics also showed a strong preference among millennials, with 73% preferring communications from business to be via email Email marketing…
Facebook has added to its ecommerce features for Canadian users, as several social media sites have moved to expand their online shopping options The ‘Shop’ option will now be highlighted on menu bar and on the mobile app, with new options for product searches and by-product notifications This follows a move by Twitter in February…
Twitter Canada has announced a partnership with so.da to create a new “online shopping experience” called Twitter Shops Fueled by so.da Using virtual pop-ups to target users with brands they may be interested in, Twitter hopes it will provide a new way for users to discover and shop for products Social shopping and ecommerce saw…
Purolator Inc has moved to build up its distribution centres in response to the massive growth in ecommerce and the resulting demand in deliveries It has seen significant increase in remote distribution areas, as consumers have moved away from the bigger cities due to the pandemic The company saw an increase of over 65%, year…
Canada is set to have a warehouse building boom as the rising demand for online goods is expected to continue. Starting in 2020, due to the effects of the pandemic, the increase in demand is expected to carry on throughout 2021 A new report by brokerage CBRE Ltd showed that 40 million square feet of…
Google has announced a new feature for the Search Console, called “associations”, designed to connect a Search Console account with other Google accounts, such as Analytics, YouTube and Android apps This will enable businesses and users to have a far broader and in depth look at the data going through each account, all within the…
Consumer expectations for online deliveries look for more transparency and quicker delivery times according to a new survey conducted by SOTI Titled the ‘State of Mobility’ report, it’s Canadian results show that 67% want to be able to know where their package is once it’s been ordered. It also showed that 29% saw that unless…
A survey of new Canadian business owners shows that many new small businesses have adapted their business strategy due to the pandemic, seeing gaps in the market that needed to be filled The statistics by Ownr show that 22% of those surveyed changed their business plan due to the impacts of the pandemic, with 26%…
Statistics by eMarketer show that ecommerce grew 20.7% in 2020, a total of CA$52.04 billion, making up 8.1% of all retail sales in Canada A reluctance to visit brick and mortar stores due to the pandemic and the convenience offered by online shopping propelled ecommerce to new heights. It is expected that in retail and…
The amount of email users in the world is to go past 4.4 billion in 2024, having reached 3.9 billion in 2019, according to new statistics from Statista. 43% of emails opened were by a mobile device, which shows a growing trend over traditional desktop computers. This data, released in January 2021, points towards a…
Instagram has seen a highly successful year, as engagement for brands increased in 2020 to 6.39%, increasing from 1.08% in 2019 and 1.16% in 2020 This contrasts with Facebook which saw a smaller increase of just 1.44% in 2020, with the average engagement rate across all industries being 0.26% The statistics, from Social Insider, also…
Several online market stores have started recently as “digital localism” sees increased numbers turn to online shopping whilst also whisking to purchase from local brands Kitchener Market and St Lawrence Market in Toronto have both recently established themselves online with customers able to order from multiple vendors with sites such as Le Panier Bleu, Ma…
A study looking into consumer spending on food sales saw significant rises to meat alternatives and plant based substitutes sales. The former saw a rise of 129% in 2020 when compared to the first 9 months of 2019 According to the Sustainable Brands 2020 survey, 75% of those surveyed found that the pandemic had made…
Google is to begin enforcing price accuracy from April 6th, which will see all merchant sites to display the same price they show on their landing page then what they display at the checkout Stores caught violating this are subject to a 28-day warning before being suspended by Google at the end of the period…
A study by market research company International Data Corporation found that the effects of Covid-19 caused over 70% of small businesses to accelerate the move to online selling The data, which was taken from small businesses in Canada, France, Germany, UK and the US among others, showed that Canadian businesses have been quick to make…
St. Lawrence Market has teamed up with Toronto-based delivery service Inabuggy to give customers new ways to shop with the small businesses that make up the market Kitchener Market has made a similar move, announcing last monday that it was opening a online store offering over 500 products, including fresh fruit, cheeses and meats Both…
Data from the Canadian Revenue Agency (CRA) and Statistics Canada shows an increase in new businesses, with more stores opening last year then in 2017 GST numbers provided from the CRA for September 2020, show an increase of 5% from year earlier, marking the most in any September since 2013. Additional data from Statistics Canada…
The Canadian Federation of Independent Business (CFIB) has published their newest report, looking into cyberattacks towards small businesses in 2020 and steps that should be taken to protect against attacks Since March 2020, 5% of businesses have been the victims of a successful attack, which could mean roughly 61,000 small and mid-sized businesses across Canada…
Walmart is accelerating the expansion of the Walmart Media Group, as it looks to become the main destination for omnichannel advertising in Canada Now renamed as Walmart Connect Canada, it is looking to continue its growth that it saw through 2020 and reflect its evolved mission of connecting customer with brands This follows Walmart’s large…
Facebook has announced it is testing news feed topic exclusions to allow for more brand safety for advertisers, allowing them to choose if their adverts are put with potentially sensitive content Categories such as Crime and Tragedy, News and Politics and Social Issues are being used in the test, with advertisers able to pick which…
New research puts 65% of global consumers being influenced by social media when making a purchasing decision, with previous customer photos playing a big role The research, which was conducted by Bazaarvoice, a product reviews and user generated content solutions company, has revealed several visual and social content factors that influences purchases Nearly 3/4 of…
The number of ecommerce users worldwide raised significantly in 2020 with a 9.5% increase from the prior year, according to new data from Finaria This puts the global figure roughly at 3.4 billion people who shopped online last year. However, Finaria expects this number to climb again next year The estimate is predicting a 10%…
Customer relationship management experts Salesforce have published their 2020 Holiday Shopping Report, which unveils a new look at the growth of ecommerce in Canada Ecommerce holiday shopping revenue grew 70% from the same time last year, with 123% growth for the pre-Christmas period. Boxing Day saw online shopping sales rise 2170% on 2019, with 63%…
Google has announced that its multimedia story-telling format Web Stories is an inner advertising function similar to the company’s global ads system Web Stories, which was originally named AMP Stories, struggled to meet popularity expectations at first and has taken time to grow. Before the only way to advertise with the format was to use…
Retail sales rose 1.3% for November of last year, the 7th consecutive month that had seen a rise. The results, released by Statistics Canada, point towards Black Friday sales and early Christmas shopping for the rise that month The agency’s statistics showed that ecommerce retail sales rose 75.9% for November, compared to the same time…
Sobeys, Metro and Loblaws, who make up 60% of Canada’s supermarket industry have all announced further moves towards catering to online grocery shopping in 2021 Sarah Joyce, senior vice-president of ecommerce at Sobeys said “We are seeing growth rates today that we expected to see three or four years from now” Sobeys, who opened a…
The 2021 Canadian Consumer Trends Guide has laid out its predictions for retail ecommerce and what will attract customers in, using data from 2020 to formulate the report Stores and companies offering value and diverse payment offers are seen by the guide to be most likely to succeed in 2021, with customers being drawn by…
Canada Post has revealed a series of statistics from 2020, as the ecommerce boom brings record levels of online deliveries From mid-April until the end of the year, the parcel service delivered over 1 million packages a day. In the final 2 weeks before Christmas, 20 million were delivered, 2.4 million on Monday 21st alone,…
Despite 2020 being an extremely challenging year for retail, ecommerce sales saw a record growth rate of 27.6%, with the total amount pushing past US$4 trillion According to data gathered by eMarketer, the rate of growth will slow to 14.3% this year and 10.9% by 2022, but sales will continue to rise, pushing $5.42 trillion…
Online sales in Canada rose 72% through 2020, one of the largest eccommerce growth rates in the world, ahead of Australia, China, Germany, Japan and the US. This figure does not include food and catering services. In total, online sales made up 6.3% of all retail sales in Canada, a percentage much lower then other…
Speciality tea retailer DavidsTea has seen an increase in ecommerce of 145% as the company bounces back from being hard hit by the first quarter of 2020 The Montreal based firm was forced to close all but 18 of its stores in March with the company moving to mainly operate online. The move has seen…
Small business from across Canada are uniting to tackle Amazon and find a foothold online with a new website named Not-Amazon.ca, designed to connect local businesses with customers Started in the Greater Toronto Area, small businesses have joined from Halifax, Calgary and Vancouver among other places as they look to successful trade online Surveys by…
Ecommerce acceleration platform MikMak has announced its software for ecommerce enablement and analytics software is open to Canadian businesses This comes as 2020 has seen consumer demand for ecommerce accelerate the equivalent of 10 years in the course of year The company, which has seen a 200% growth this year, has also expanded into the…
Empire Co.Ltd, the parent company of grocery chain Sobeys and online grocery delivery service Voila has seen a profit of CA$161 million and has announced new plans to expand The company is looking to push Voila out to Alberta next year as its ecommerce arm becomes more and more successful. These plans include a new…
A new study has shown that the 18-35 demographic has been quick to engage with ecommerce, helping the massive growth seen this year The statistics, which were correlated by ecommerce software firm Spotify, showed that people were spending more online then before the pandemic, with 80% asked saying they planned to continue shopping online in…
The Canadian Internet Registration Authority (CIRA) has announced that there is over 3 million .CA domains under management, reaching the mark on November 30th .CA registrations are up 34% in 2020 over 2019 as more companies adopt ecommerce, especially small businesses. .CA currently stands as the 12th largest country code domain in the world Released…
Several delivery companies have readied for what could potentially be the busiest Christmas period in terms of online shopping and deliveries Both Canada Post and FedEx have brought in new employees as the they expect to see massive increases in ecommerce shopping before and after Christmas In a recent survey by FedEx, they found that…
Purolator CEO John Ferguson has said the company is expecting to deliver 46 million packages through December this year The Canadian courier is seeing package volume 10% higher then expected as large and small businesses alike move to online sales this Christmas season Total deliveries for Purolator are up 50% whilst ecommerce based deliveries have…
Neighbourhood associations and small businesses are looking to more creative ideas to engage with customers ahead of the christmas season Many local Business Improvement Area’s have looked to innovate and find new ways to connect with local customer bases. In Oakville and Beach Village, Toronto, online gift guides have been created to directly link customers…
Small Business Saturday and Cyber Monday have given small businesses a good start to the Christmas season as online sales climbed Ecommerce platform provider Bigcommerce saw sales increase 74% during the 5 day period with the Sunday sales rising 86% year over year The total number of orders from the Thursday to Monday period increased…
With yesterday being International Womens Day, many social media accounts for companies were posting about it. From messages thanking their female members of staff, to empowering posts about equality and raising funds for womens rights charities, there was a wide array of social media being used for good. However, there is always some attempts that…
A new report by Scotiabank found that 7 out of 10 small businesses asked said they were confident having survived Covid-19’s second wave and lockdown measures A further 4 in 10 said that they were ‘very’ or ‘extremely’ confident for the future. The report saw that many businesses feel far better equipped then prior to…
The search engine giant has announced the launch of a new crawl stats report in Google Search Console, aimed at making it easier to spot issues with Google Crawling The new report will offer new data, including comprehensive summaries, detail information on host status and total crawl requests The new influx of data and options…
The company, which specialises in providing samples of products to customers, had to close due to the pandemic, but has flourished online, with second quarter sales up 35% in April from the previous 3 months CEO and founder Marie Chevrier Schwartz said that when looking at the pandemic “We went pretty quickly from ‘Uh-oh’…
L’Oréal SA saw a 52% rise in online sales in 2019, the company has announced, from $3.39 billion to $5.14 billion. In a statement, the company said “Ecommerce is a unique opportunity to make more women and men discover our brand and our products” Ecommerce helped make up 16% of the companies sales last…
The Ottawa based company recorded a profit of US$36 million for the second quarter of this year. Reported in US dollars, Shopify recorded their adjusted earnings at $129.4 million, up $10.7 million from this time last year. Financial market data firm Refinitiv had expected the company to be reporting a net loss this year,…
Snap Inc has announced that the rise in users, thanks to Covid-19 and lockdown measures, has petered out sooner then expected, with their new estimate lower then originally. Stock prices fell 11% at the news before eventually paring losses to 6% The amount of daily active users, something often closely watched by investors and…
Despite being home to the some of the most sort after office space in Canada, downtown Toronto has seen a spike in office vacancies. 4.7% is the current vacancy rate for the area, rising a whole 2% from Q2 to Q3 It is a similar story in Vancouver, Montreal, Ottawa and Calgary, which has…
Advertisers are still wary of advertising on social media, despite Facebook, Twitter and YouTube all agreeing that they would do more to curb harmful content on their sites Both Unilever and Coca-Cola still remain paused from advertising with either Facebook or Twitter, with many other companies choosing to remain cautious “Brands are very concerned…
ShopHERE, launched in May of this year, will recieved C$1 million in funding from Google Canada as it expands across Canada. Originally set up as a City of Toronto initiative, the scheme is designed to help local independent businesses and artists setup online storefronts so that they can continue to operate despite lockdown measures.…
Google has announced that it is making nearby products easier to discover with new shopping UI features, such as a ‘nearby’ filter, and greater visibility of curbside and in-store pickup labels This comes after the company said that it had seen searches for “curbside pickup’ rise “tenfold” in the last few months Adobe’s Digital…
Google has begun to notify advertisers that they will stop showing search queries that triggered their adverts where there is not “significant” data The search engine giant has not said what defines “significant” for them and has left many advertisers both confused and angry with the little communication around this announcement Digital agency Seer…
Amazon has announced it is to open two new fulfilment centres in Ontario as it seeks to keep up with the demand of ecommerce growth. The centres, located in Ajax and Hamilton, will employ 2,500 people and adds to Amazon’s expansion, which alresdy includes delivery stations in Scarborough, Stoney Creek and Etobicoke. Fueled by…
Heritage minister Steven Guilbeault has said that “The Canadian government stands with our Australian partners and denounces any form of threats”, after Google and Facebook have threatened to suspend services in the country This comes after the Australian government proposed new laws that would regulate social media sites and make them pay money to…
The video call company has seen its revenue almost quadrupled, rising 335% from last year as it sees a massive demand in use due to the pandemic Posting revenue of USD$663.5 million for the last quarter, $130 million more then predicted, with shares rising in the same period Zoom has seen 105,000 new customers…
According to new statistics, more then 33 million Canadians are now online, making the country one of the most online connected nations in the world Equating to 92% of the total population, the number has risen steadily over the last few years, with roughly half a million Canadians connecting to the internet for the…
Tik Tok has announced a partnership with brand safety platform OpenSlate to help make sure that adverts and branded content do not appear near questionable content on the platform This will allow advertisers to select where their adverts run on the app, helping avoid potential concerns of products being displayed next to harmful, controversial…
YouTube has begun work testing a new tagging system to allow creators to tag products displayed in videos, as a potential path to direct shopping options on the platform YouTube has previously released features in attempts to venture into ecommerce. In 2018, it released a merchandise ‘shelf’ for videos featuring product tie-ins or advertising,…
Research by the Business Development Bank of Canada has found that 56% of Canadians are now shopping online more regularly since the beginning of the pandemic The findings, which were looking at the impacts of Covid-19 on businesses, also found that 83% of consumers asked were more willing to pay more for products if…
Amazon has been accused of gate keeping the ecommerce market as it was brought before the U.S. House Antitrust Subcommittee in scrutiny of the companies dominance in the sector The Seattle-based, ecommerce giant holds a massive share of both the U.S. and Canadian markets, averaging around 40% though seen as high as 74% in…
Snapchat has unveiled a new advertisement option called ‘First Commercial’ which will allow for advertisers to pay to ensure their ad is the first seen when a user tunes into any of Snap’s original Discover shows Snapchat’s Discover content has been successful so far this year, with the total daily time users spend watching…
Pinterest has seen 50 million new customers since the beginning of the Covid-19 pandemic as the visual search engine attracts more and more users spending online In the same time period, it saw its number of advertisers increase rapidly as well. Though Pinterest has yet to give an official number on this rise, it…
Air Canada has unveiled a range of ‘eUpgrades’ for the relaunch of its Aeroplan program. These improvements will make it for Air Canada Status members to upgrade flights and gain benefits Like almost all companies in the aviation industry, Air Canada has suffered in 2020 due to the pandemic. It’s revamped Aeroplan seeks to…
Sobeys has begun operations in its new 25,000ft facility that will see robotics used to fulfill orders. The company has been spurred forward by the rise in ecommerce grocery and the centre is the first of it’s kind in North America Michael Medline, President and CEO of Empire, Sobeys parent company, said that inspiration…
Tik Tok has announced users of the app will be able shop as they scroll through videos due to a new deal with ecommerce platform Shopify Shopify adds the short video based app to its list of partners which now includes Pinterest, Instagram and Facebook, as it looks to enable more options for its…
BMO is set to launch a new support system to help small businesses across Canada, in both rural and urban areas, the company had announced The banking company has said they are looking to directly help businesses that are “acutely affected” by the pandemic. The system is also looking to support minority and women…
Experts have predicted that ecommerce in Canada will continue to grow, but at a slower pace through the end of this year and the start of 2021, with it expected to go down to 7.7% growth With the expected growth, reports suggest that ecommerce will continue evolving as companies experiment with new ways to…
As Canadian ecommerce continues to strengthen in the absence of brick and mortar sales, Google has made its product listing free for companies, with the majority of results on the Google Shopping tab coming from free listings This comes as Google, like many companies, are trying to capitalize on the remarkable growth of ecommerce…
Google has announced its “Privacy Sandbox” initiative, which will allow for more personalized adverts that do not require unique ID’s or individual cross site tracking This news comes as Google is also ending support for 3rd part cookies by 2022. This comes as Google, along with several other social media companies are facing intense…
The Royal Bank of Canada has announced the results of the Canada United scheme, designed to help local and small businesses during the pandemic by offering support and tools to help set up for ecommerce Raising C$14 million for the Canada United Small Business Relief Fund, it will be distributed to businesses to help…
Whilst many areas of the aviation industry have suffered in 2020, Mississauga based cargo airline Cargojet has seen a profitable 3rd quarter of this year Using extra safety measures to keep operating, the cargo company has profited from the influx of deliveries caused by the rise in ecommerce In total, CargoJet finished September with…
Walmart Canada has seen sales surge in the 3rd quarter of this year, with consumers continuing to grocery shop online The companies ecommerce saw an increase of 177%, mainly driven by grocery sales. This comes after Walmart announcing multiple new expansions in their online shopping, including new delivery centres In the statistics shared, it…
Walmart Canada is set to partner with payment services firm Interac, as the company moves towards further expanding its ecommerce business The partnership, which will allow customers the option to purchase services and merchandise on proprietary wallets, adds to a number of agreements Walmart has reached in providing shoppers with more options for paying,…
As more and more Canadians look to online shopping in 2020, Metro has updated its strategy to tap further into ecommerce orders Metro has announced it will spend roughly CA$15 million to open an online order-only store next year. This marks a large shift for the Montreal based reatiler, who until now had emphasised…
Since Google’s change to limit search queries it reports to advertisers, it has been reported that adverts have had less visibility, with a large drop in search queries relating to ad formats and device types A report released by performance agency Tinuiti saw a ‘significant drop’, with desktop text ads falling from 98% in…
UPS Canada has opened their largest sorting and delivery facility in the country as it looks to prepare for a surge of ecommerce deliveries The 850,000 square foot centre in Caledon, Ontario, is part of a C$500 million Canada investment plan UPS announced in 2018. Its aim is to cover the increase in online…
Walmart Canada is to invest C$110 million to help give customers more options with ecommerce, brick and mortar and pickup sales The company wants to offer an ‘omichannel’ shopping experience, looking to improve ecommerce and expand delivery capacity As part of the expansion, Walmart Canada is set to open 10 ‘hybrid’ locations. These will…
Google finds its self in hot water as small businesses are coming forward to say they cannot compete due to how prominent Google makes certain adverts Smaller businesses are saying prominence is being given to larger companies as they can spend more on advertising. Google currently holds 90% of global internet searches and is…
Ecommerce sales increase by roughly two thirds over the course of the summer, as more Canadians move to buying not just groceries online, but technology and lifestyle products too The statistics, provided by StatCan, also show that 34% of Canadians have spent more on home and mobile internet connectivity. The rise in ecommerce in…
FedEx Express Canada has opened a new multimillion dollar facility in Etobicoke as the company moves to capitalize on ecommerce boom The facility is designed to process small ecommerce packages at a rapid rate, reaching up to 20,000 packages an hour, 7 days a week. The delivery company has said the expect to create…
Retail sales continue to steadily grow in Canada, thanks in part to the huge success of ecommerce, with new statistics from August showing another rise Growing 0.4%, to C$53.2 billion, retail saw goods such as building materials, gardening equipment and food and drink provide the largest sales, whilst apparel sales are still 12% down…
Canada is turning to online sales for groceries and the rapid growth is expected to carry on past the pandemic, as Canadians are drawn in by the convience of online food shopping Retail ecommerce saw sales climb to a record C$3.9 billion in May, according to Statistics Canada, whilst the nations biggest grocery chain,…
In a report by Payment Canada, looking at spending habits of Canadians in 2019/2020, contactless, ecommerce and in-app purchases have risen drastically Analysing the 22 billion transactions made in 2019, which totalled C$9.9 trillion, it saw a drastic rise in online payments, with predictions that the further growth of ecommerce in 2020 will see…
A study conducted by PayPal has shown the rapid rate of ecommerce growth in Canada and how it has accelerated with small businesses across the country Titled ‘Business of Change: PayPal Canada Small Business Study’, the findings show that two in three (67%) surveyed accept payment online, and just under half (47%) have only…
Advertising on tablet devices has dropped, going from a 5% growth in the 3rd quarter last year to a 22% decrease at the start of 2020 The statistics, collected by Tinuti advertisers, show that the decrease has only escalated since March of this year, going down to a 45% decrease in the 2nd and…
Statistics Canada’s new data shows that ecommerce doubled between February and May of this year, though growth has slowed since reaching CA$4 billion in May Despite slowing, it is still estimated to beat 2019’s total ecommerce sales of $305 billion. This figure includes business-to-business sales as well as retail purchases Last year, online sales made…
Writing in Toronto Life, Satish Kanwar, vice-president of product for Spotify said that ecommerce is the best chance for small businesses not just to stay alive, but to also improve how they serve customers “Since the onset of lockdown, we’ve seen a decade’s worth of e-commerce growth happen in a few short months, as…
Mountain Equipment Co-op and Moosehead Breweries have both announced they will no longer advertise on the social media site Both had been part of the boycott earlier this year that saw many companies from across the world halt advertising on the site in response to Facebook’s refusal to deal with hate speech Other companies,…
Business across the city have joined up to HometownHub.com, a ecommerce platforms that allows stores from around Hamilton to sell online. Many traditional brick and mortar business had struggled due to effects of Covid-19. The scheme is aiming to boost trade and keep stores connected with customers. Created by HamiltonRising.com and ShopEatPlay.com, the free…
Michael Tamblyn, president and chief executive officer of Kobo said that the company has benefitted selling online to an international market from being a Canadian company “We leveraged being Canadian as a way to international success” the CEO said, when talking about the company’s choice to market internationally then just focus on Canada and…
The company recorded online sales up 400% to C$600 million, beating the entire total ecommerce sales for all of 2019 Canadian Tire also recorded increased retail sales for the second quarter of this year, up 1.7% to nearly C$4.4 million. Excluding petroleum sales, overall retail sales rose 9.3% Despite this though, the company suffered…
The Government of Canada has launched the campaign to help support small business move and adapt to online operations in the wake of Covid-19 Minister of Small Business, Export Promotion and International Trade, Mary Ng said “Our government is working hard to harness this entrepreneurial spirit and help Canadians turn their innovative ideas into…
Walmart Canada announced today that it will hire 10,000 new “associates” as it looks to quickly expand its Canadian operations amidst a massive growth of ecommerce for the company The positions, which the Walmart Canada says it is looking to fill “immediately” will be in its ecommerce operations, staffing warehouses, delivery drivers and fulfilling orders…
Justin Trudeau has urged Canadians to shop locally this week, as Small Business Week begins. The event which lasts until Saturday is designed to boost smaller stores and help promote them. This year it has taken on greater significance as the effects of the pandemic have caused many small business to suffer financially or close.…
Deloitte’s Holiday Retail Outlook has predicted that 44% of Christmas shopping done in Canada will be online. The predictions, correlated from 1000 surveyed Canadians, also sees a continued move away from brick and mortar stores over the holiday period This has led many delivery companies, including FedEx and Canada Post to bring in additional workers…
Docebo, a management and online learning platform has seen a stock growth of 238% so far this year, with recurring revenue increase of 69% from 2016 to 2019 Online learning platform demand has increased dramatically since the beginning of the year. Companies have moved to using Docebo for learning management systems including Bloomberg, Walmart and…
Ruby Has, a leading ecommerce fulfilment company, has announced a new facility that will see its Canadian operations increase 300% The sharp growth of ecommerce since the beginning of 2020, filled partially by the pandemic, has seen the demand for warehouse space and delivery services rise dramatically Well developed across the U.S. with warehouses in…
The video sharing app announced that small businesses who pay for advertising on Tik Tok will receive additional advertising free as part of an initiative to help promote smaller companies Tik Tok, who only this week managed to pull themselves away from a political dispute between the U.S. and China, have said the scheme will…
Experts believe that the rise in ecommerce has caused a significant change in how Canadians spend and have warned of potential supply shortages with a second wave of Covid-19 The Retail Council of Canada did clarify that this shortage would not be panic buying of groceries or toilet paper. Instead, they point towards backlogs on…
Spotify, Match, Epic Games Inc and 10 other organizations have formed the Coalition for App Fairness, in an attempt to push both Google and Apple into making changes to their app stores The coalition has set forth a series of “App Store Principles”, several of which take aim at current policies used by Google and…
Bank of Montreal has signed a deal with Google to offer digital chequing accounts through Google Pay The Toronto based company is one of 8 to join the initiative that was launched last November. A launch date for this service has not been announced. The move comes as Google looks to capitalize on the growth…
The partnership will see Yotpo users able to access UPS shipping at a discount This deal will also see customers of UPS’s Customer Technology Program (CTP) able to use Yotpo’s ecommerce marketing platform Yotpo joins a host of ecommerce platforms that have signed on with the CTP program since its inception in 2003 Tomer…
42% of Candian people asked have reduced their use of cash, whilst the rate was 22% in the U.S. The survey done by marketing consultants McKinsey also found that the rate of people using online payments has increased rapidly, with 23% saying that after the pandemic they will use branches less. Canadians move to online…
The rapid rise in online shopping in Canada has led to many companies wanting more warehouse space to ship from Online sales increased 120% across the country as the pandemic causes more people to shift to shopping online Industrial real estate has thrived amidst this boom, with Summit Industrial Income REIT seeing a 62%…
The worlds largest retailer will spend the money over the next 5 years as it aims to strengthen its ecommerce business The company has seen a massive surge in demand for its online services. Due to the pandemic, many shoppers are still extremely cautious at returning to stores Part of the investment will also see…
Sobeys parent company, Empire Company Ltd, will invest the money to grow its ecommerce business as it looks to drive up C$500 million in earnings The company plan, dubbed ‘Project Horizon’, was set to be announced in May, but was put on hold and adjusted due to effects if the pandemic and the steep…
A report by Statistics Canada found sales hit a record C$3.9 million in May as shoppers move to online as measures to combat Covid-19 were placed into effect This is a 99.3% rise from February of this year. Ecommerce sales have more then doubled compared to last year, an increase of 110.8% In contrast, the…
The company has announced the figure amidst a change in customer shopping habits during Covid-19 lockdown. Unilever has said its performance shows the companies “strength and agility” The turnover of the company for the first 6 months of 2020 stands at €25.7 million (C$42.4 million), down 1.6% from last year The company, which owns brands…
The two companies have agreed to a partnership as they look to research, develop and scale new business models and technologies Mastercard Labs, the companies research and tech division has said it will allow them to accelerate its cloud-native researchwith the aim of “de-risking and commercialising emerging technologies and platforms for digital commerce” The focus…
A new study by the Business Development Bank of Canada (BDC) surveying ecommerce and what hurdles lie in the way of success, has reported its findings Among the key statistics were businesses that conducted 50% of their trade online outperformed others during lockdown with 39% saying revenue increased in that time Currently, only 46% of…
Sobeys has begun operations in its new 25,000ft facility that will see robotics used to fulfill orders. The company has been spurred forward by the rise in ecommerce grocery and the centre is the first of it’s kind in North America Michael Medline, President and CEO of Empire, Sobeys parent company, said that inspiration for…
A recent study by the Canadian Federation of Independent Business (CFIB) has found that 86% of small businesses have adapted to using a new business model for alternate shopping options such as online delivery or pickup Many small businesses have adapted to ecommerce this year as lockdown measures have forced brick and mortar stores to…
Facebook has announced that Apple Inc. has agreed a request to businesses a temporary reprieve from paying 30% commission on paid online events. The agreement, which runs until the end of this year, will allow Facebook to use it’s own payment system Apple has come under fire from both consumers and app makers for how…
Due to the rapid growth of ecommerce and the large shift of consumers moving to online shopping due to the pandemic, experts are predicting that a massive change in ecommerce content Both videos and podcasts are expected to enjoy continued growth for marketing, with virtual experiences are seen to be a major new player in…
The world’s biggest online retailer announced on Monday that it is seeking to hire 100,000 new workers across Canada and the U.S. as it looks to keep up with ecommerce demand This news comes just after the company announced a flurry of new fulfilment centres and delivery stations across Canada, including several sights in Ontario…
Ecommerce sales in a range of sectors, including retail, furnishing, food, sporting goods and health and personal care have all risen as physical sale counterparts still struggle The findings, researched and collected by Statistics Canada, show that the average Canadian consumer is being cautious of returning to physical stores As many elect to stay away…
Google has launched Market Finder, a free tool designed to help small to medium sized businesses expand and grow their online presence, as well as branching out globally The tool, which has already been trialled and released in France, U.K. and the U.S, helps identify the best foreign markets to market to, as well as…
The ecommerce giant is set to once again increase its numbers in Canada as it is looking to hire 3,500 more staff. The numbers will be split across British Columbia and Ontario. This comes as one of several expansions by Amazon in the last few months across Canada, especially in Ontario, including three in Ajax,…
56% of those asked said that the effects of Covid-19 was what moved them to explore new ways of operating and trading as a company. The survey, which was conducted by Microsoft Canada, asked 670 business leaders from across the country, with company sizes ranging from small businesses to large enterprises. The aim was…
PayPal has announced it is to invest an additional US$300 million in new products and improvements as it seeks to capitalize on the massive growth of ecommerce The new investments, announced by PayPal CFO John Rainey after their second quarter results, follow a huge surge in new users. Following the impact of Covid-19 and the…
The Quebec based company have posted an increase of profits at 18.5% for its third quarter, with food sales expected to continue rising due to a resurgence in home cooking Online grocery sales have quadrupled for the quarter, in comparison to the same time frame last year, as Metro saw its total revenue for the…
Intuit Canada, a leading global financial platform company, has joined with Digital Main Street to help 50,000 small Canadian businesses move online and develop their ecommerce presence to help recover from the effects of Covid-19 “Now more than ever, digital transformation is key to small business success,” said David Marquis, Country Manager of Intuit Canada.…
The data, collected by Statistics Canada, shows the large growth of ecommerce over the last 5 months For May, online sales came to C$3.8 billion in total, a 112% increase on online sales in May of last year. This figure does not include sales at online-only U.S. stores such as Amazon The ecommerce boost…
It’s time to support our local business, it’s time to shop local! This year has been especially tough on local businesses in Oakville Downtown. We have faced unprecedented times, which none of us in the community could have predicted. The impact on our local businesses has been huge. Combined with the redevelopment of Lakeshore Road,…
If anyone at the start of this year could have accurately predicted how 2020 would unfold, I think it is fair to say that almost all of us would have taken the news with quite a bit of skepticism. But as the pandemic continues, this extraordinary series of events has come to play with massive…
The new side platform, named OnZoom, is being launched in beta with online, live events for fitness, art and music, among others, allowing users to charge for the “online experiences” provided Tickets can be sold to up to 1000 attendees and is being trialled at different prices ranging from a free version to $50 USD…
Loblaws has seen a massive increase in ecommerce, as it rises 280%. From the start of year to the end of July, the company had online sales of C$1.2 billion. The amount is across their grocery, pharmacy and apparel platforms. The company have said experts see a continued growth in their ecommerce and our expanding…
Latest research from Mintel has found that 4 out of 10 Candians (37%) were shopping more online by mid April as the Covid-19 pandemic accelerates ecommerce growth 22% of those asked also said that they were shopping more online because of the pandemic, in an effort to avoid physical stores Mintel’s research also shows…
Walmart Incs has recorded its biggest ever growth in online sales this week as shoppers move to ordering groceries online due to the effects of Covid-19 Ecommerce sales rose a total of 97% for the quarter with gross margins increasing 24.9%, far higher than expected Total revenue rose just over 5% to US$137.74 billion, despite…
If anyone at the start of this year could have accurately predicted how 2020 would unfold, I think it is fair to say that almost all of us would have taken the news with quite a bit of skepticism. But as the pandemic continues, this extraordinary series of events has come to play with…
Canada Post has said that through April and May the agency was struggling to deal with the massive increase in deliveries as people turned to ecommerce for products Jon Hamilton, spokesperson for Canada Post said “We saw parcel levels that we would normally only see around Christmas — we would deliver up to two-million…
Affirm allows for customers to pay for products in instalments. “Shop Pay Instalments” will be rolled out later this year and allows for payments to be broken into four equal bi-weekly segments. Affirm CEO Max Levchin, who is also one of the founders of PayPal, said that they had seen “unbelievable traction on Shopify…
In findings released by Statistics Canada, the year over year total for June was at an increase of 70.6%, whilst ecommerce sales had yet to drop to below the pre-pandemic levels However, when compared to prior months, online retail revenue has dropped 13%, when adjusted for basic seasonal effects Overall, ecommerce sales reached C$3.2 billion…
The social media giant has announced a new tool which will run for a year, which allows users to create online classes and set up paid events, as well as taking 100% of the revenue – unless on iOS, where a 30% tax is imposed by Facebook With the free-to-use tool, hosting, promotion and payment…
Is Now the Time of Online Shopping? Since the beginning of lockdown measures, online shopping has jumped, with customers hesitant to venture into stores. For March of this year, U.S. sales for online grocery shopping stood at $4 billion, just as lockdown began in the country. By June, the monthly figure stood at $7.2 billion,…
It is no surprise that with the Covid-19 pandemic and lockdown orders in place in many areas of the world, that more people have had time to spend at home. With commutes removed from the day, as well as many other tasks, it would seem that many people have turned to new hobbies or entertainment…
As e-commerce has risen amidst lockdown, Shopify has capitalized to full extent As smaller shops have struggled to stay afloat amidst closed stores, growing rent bills and employee wages, especially in the midst of lockdown, those who have taken the leap into online have been able to stay connected to their customers and keep operating…
Source: https://www.semrush.com/blog/ecommerce-covid-19/ As businesses try to catch up with new consumer trends and rapidly changing purchasing behaviors, they are faced with new challenges from the supply chain to e-commerce adoption and expansion. User behavior As we navigate through phase 2 of this global crisis the focus has shifted from health products to entertainment/leisure products. According…
Understanding the COVID-19 Effect on Online Shopping Behavior Source: https://www.bigcommerce.com/blog/covid-19-ecommerce/#changes-in-revenue-across-ecommerce Is no surprise to anyone that COVID-19 has shifted consumer’s behaviors and for business owners, it is important to understand and identify these trends to thrive during these trying times. As underlying consequences of this global pandemic are set to be carried for the next…
The company has seen its online sales jump up 86%, with same-store sales rising by 12% through the month as well. E-commerce sales had risen 106% in May. The company has reported strong e-commerce sales as they look to compensate for the drop in foot traffic at stores due to the pandemic, capitalising on…
The Power of Hashtags. It used to be a pound sign, and now it’s called a hashtag. This symbol is popular on Twitter, but it’s commonly used on other social media platforms as well. Hashtags aren’t just symbols; they’re also hyperlinks with the symbol attached in front. A hashtag serves several purposes: it makes your…
At Facebook’s annual F8 conference, the social media giant announced a test program that will hide the likes on Instagram posts from public view. The feature will be implemented for some users in Canada during the first week of May, 2019. It’s called “private like counts,” and will result in Instagram users no longer being…
Lisa Montenegro partner with DMX Marketing was recently interviewed by the Canadian Retail Council. Read More – https://www.nxtbook.com/nxtbooks/rcc/canadianretailer_retailcommerce/index.php#/32 https://www.nxtbook.com/nxtbooks/rcc/canadianretailer_retailcommerce/index.php#/34
A day after Facebook took a major hit on the markets, Twitter has seen its share value fall by more than 20 per cent. For more on why, we spoke with Lisa Montenegro, a digital marketing expert based in Toronto. Watch Video – https://www.facebook.com/CTVNewsChannel/videos/1883949211666401/
Watch Video – https://www.ctvnews.ca/video?clipId=1448373&playlistId=1.4028878&binId=1.810401&playlistPageNum=1&binPageNum=1
Canada’s federal government could be doing a better job reaching out to people who are thinking of crossing the Canada-U.S. border irregularly and claiming asylum, experts suggest, and it could start by actually paying for ads on social media. The ad buys that have been made in connection with the border crossings have been limited to…
All digital marketing agencies today need to be able to provide clear metrics on their customers’ social media return on investment (ROI). It is surprising to me to still hear businesses comment that social media is optional and not measurable. This is definitely a risk that businesses can’t afford to take now that social media has…
When you take a second to think about it, it’s not all that surprising that Google has revamped Gmail Ads. I mean their tagline of Google reaches 1 billion users globally is enticing, but what are Google really offering here? <h1>What Are Gmail Ads?</h1> If you’re looking to grow your business then being part of…
Facebook has been accused of tracking users’ emotions to share with advertisers, according to an internal document that was leaked to The Australian newspaper on Monday. The social media giant allegedly used “sentiment analysis” to enable curated advertising practices addressing kids as young as 14 when they’re feeling “stressed,” “defeated,” “anxious,” “overwhelmed,” “nervous,” “stupid,” “silly,”…
Borrowell CEO Andrew Graham was in for a shock when some customer feedback recently reached his desk. Unbeknownst to Graham, the Toronto-based loan company’s digital ads were running on the website of Breitbart News Network. That’s the far-right outlet formerly run by Stephen Bannon, the notorious White House adviser who’s been described as a white…
I was really pleased to find some good guidance on market research to share with you this week. It’s a topic that doesn’t get much attention, but one that can make or break a startup or any plans for expansion. Marketing and sales Need a DIY guide to market research? In his SurveyGizmo article, Chris…
If you’ve been in the SEO world for any amount of time, you’ve probably heard all of these statements at some point: SEO is dead. SEO is alive and well. All of your blog posts must come from keywords. You should stop wasting time with keywords. SEO gurus have been saying things that contradict each other…
Since the beginning of e-commerce, social media has had its participation in one way or another. The difference between then and now is the degree of integration of different social media apps with e-commerce sites. Shopping behaviors have shifted: younger consumers are now more influenced by social media than by their older peers, and more…
What is link building content? Most people think getting link building results starts with doing outreach and analysis. Once you’ve obtained the best possible links and add them to your content, you stop doing outreach and therefore you don’t get any more links. If you this is the process you follow, you might be missing…
Pinterest? Instagram? What is the Best Image based Social Media platform? There has been buzz around both of these platforms for a while. Even if your business doesn’t happen to offer an inherently visual product or service, you’re suddenly required to decide whether to place your marketing efforts in Pinterest or Instagram. There are a…
The digital age has brought us many technological advancements and it was only a matter of time before it took hold of books. With a society driven by the desire for accessibility and valuable content, eBooks are perhaps the clearest example of the positive side of technology. eReaders are by no means a new idea…
Influencer marketing is on the rise today but there’s a lot of noise out there in the online marketing world, and in 2017 it will only continue to increase. More and increasingly varied advertisements from all the major social media channels will continue to bombard your potential customers. So what is the savvy marketer to…
The best thing about browsing on your mobile phone is to have to wait for about ten to thirty seconds for a page to load completely, am I right? Well, I didn’t think so either. Thankfully today we have AMP pages to speed up the process! Our lives in the era of information have turned…
Google started out as a research project, and now it’s one of the biggest tech companies in the world, with Google Ads being the most recognized ad platform. It has profited from their authority and largely helped shape the way things are found online in the era of information. Over 3.5 billion searches are made…
The timing is perfect. Facebook has launched in Beta it’s version of Facebook Stories. In many ways, it was only a matter of time before Facebook bought around a story-like feature similar to the “My Story” option in Snapchat and Instagram. Such an option allows users to post their own photos and videos and those…
If there’s one certainty in SEO, it’s that it’s always changing. To better understand SEO today it helps to look at where it began and how a whole host of factors now influence its role and function. Some people think SEO is dead? While others still hold it in the highest regard. To shine a…
Mirella Canavan Arbonne Independent Consultant, selected as a finalist for the 2017 Mompreneur® Award of Merit Local Mompreneur from Mississauga, ONT, Mirella Canavan, Arbonne Independent Consultant, District Manager is proud to announce that she has been named a finalist for the 2017 Mompreneur® Award of Merit. The winner will be announced at The 2017 National…
When you think of Snapchat you’re probably not all that surprised that over 40% of the apps accounts are made up of 18-34-year-olds. Most people assume that Snapchat is for the younger demographic but with over half of all new users being over the age of 25, the platform can reach a much wider audience…
Following the birth and success of video through apps like Snapchat and Periscope, we began to see people shift from using traditional videos tools to create their content. While Youtube will always be a mainstay, live video began taking off in 2015. The movement resonated on more than a personal level and soon after many…
Black Friday has been adopted by Canadians as the busiest shopping day of the season, replacing the once ever popular Boxing Day Events. Historically, in the US., Black Friday is the Friday after the American Thanksgiving, and it signifies the beginning of the Holiday Shopping Season. American Thanksgiving is always the last Thursday of November,…
Did you know that it has been almost 20 years since Bill Gates coined the phrase Content is King when it comes to Internet marketing? While that phrase gets bandied about a lot in digital marketing circles, it remains as true today as it was two decades ago Content, content, content Content comes in so…
Everyone wants to be number one on Google, with the implicit understanding that being number one means considerable SEO benefits and you will get more traffic to your website. Gaining favorable attention from search engines is not the only way an organization SEO benefits (Search Engine Optimization) usage. The end goal is always to increase…
Facebook is the largest Social Media Channel with over 500 million active users of whom 50% log in on a daily basis (Source KissMetrics) . Knowing this, how can one ensure meaningful Facebook Customer Engagement? It is getting difficult to get organic engagement on Facebook. I hear it everyday from my customers, they are losing traction on Facebook.…
In today’s modern world of digital dominance, kids begin using computers/tablets and smart phones before they can walk. Let’s face it, our kids are online. Let’s face it, our kids online are better at surfing the net than our parents. They may even be better than us! I know this first hand, as even with my…
Do you have a Business to Business target audience? Are you a Professional, a Business Owner or in Sales? LinkedIn is, first and foremost, a Social Network about individuals in business, so it is recommended that you create a LinkedIn profile to represent your brand. After all, you wouldn’t go out to that all important business…
It is hard to believe it has been more than a year now since Google released it’s Mobilegeddon algorithm. Google had been warning us for years already to be mobile friendly… so much so that we had been talking to our customers about it for a long time already! And truth be told, the majority…
Help! I’m losing Likes! How to post to Facebook to ensure meaningful engagement You’re losing traction on Facebook. The number of Likes keeps going down. What’s going on? Facebook for business means engaging your target audience, getting their interest, making them want to learn more, and encouraging them to share. How to post to Facebook…
Join us for Google Partners Connect We’re hosting a livestream Google event about online advertising on May 13th, And you’re invited to join us. It’s a great opportunity to learn about how to grow your business from Google experts. Please RSVP as soon as possible, space is filling up. Register NOW
Mobilegeddon, Google Lingo…What does it mean? and what can you do? Google has been warning us for years now to be mobile friendly… so much so that we have been talking to our customers about it for a long time already! And truth be told, the majority of our customers are already mobile responsive…. But…
Spring SEO Small Business Special This is especially geared towards Small Business Owners! Just in time for Spring! Are you ready to Sky Rocket your business? Take advantage of our Spring SEO Small Business Special and save $4240 on a twelve month commitment! Details in the flyer below ~ be sure to contact us before…
7 Reasons Why SEO Remains Relevant in 2015 Search engine optimization is a central tenet of effective digital marketing. It remains as relevant today as it did when the phrase was first used back in the late 1990s. Why does SEO remain relevant in 2015? 1. It generates web traffic. Search engine…
Decrease Customer Acquisition Costs With An Energized Customer Base The world of customer acquisition is dangerous. If you take the wrong approach you waste your marketing budget on ineffective campaigns that don’t reach your target audience. Content marketing strategies allow you to focus your efforts on your ideal consumer, and if you encourage customer…
The Underlying Benefits to SEO Gaining favorable attention from search engines is not the only way an organization benefits to SEO usage. The end goal is always to increase sales, and attracting new website visitors is the purpose of website optimization. Combining the peripheral benefits to SEO gives a much higher return on…
The more people who follow you on Twitter, the more influence and networking opportunities you have. Thus, it makes sense to try and build a following. Here are some best practices on getting others to follow you: 1) Follow Them There’s an almost automatic reaction to follow people who follow…
Using these 10 tips will ensure you build your brand – create your recognizable brand identity and indelible image online! 1. Define your brand up front. When visitors arrive at your web site, let them know immediately what you do and why they should care. Far too many web sites shroud their identity…
Are you a Business Owner, Professional, or in Sales with a Business to Business target audience? LinkedIn is, first and foremost, a Social Network about individuals in business, so it is recommended that you create a LinkedIn profile to represent your brand. After all, you wouldn’t go out to that all important business meeting without…
Wishing all of our friends and family the happiest of holidays and all the best for 2015!
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