To keep your social media followers, you need to be able to provide good customer service | DMX Marketing Experts

To keep your social media followers, you need to be able to provide good customer service

For many consumers, social media has become the first place to engage with brands. This can be for researching products and services or to ask questions. For the latter, your social media needs to be able to keep up. Staistics from Sprout Social show that 49% of people on social media are likely to unfollow…

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Make sure to keep up with Instagram's changes and updates to get the best out of your posts | DMX Marketing Experts

Make sure to keep up with Instagram’s changes and updates to get the best out of your posts

Every single social media platform out there is changing and remodeling, which includes adding, removing and modifying features. Instagram is no different and to make sure your content is at it’s best, you need to be aware of these changes. Keeping up with new or upcoming features can help you better utilize them for your…

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With Instagram Stories, don't forget to increase engagement with stickers | DMX Marketing Experts

With Instagram Stories, don’t forget to increase engagement with stickers

Instagram Stories presents a fantastic way to get content to your audience, literally sitting at the top of their feed. However, you want to make the most out of your stories and this means using the right stickers. With the link sticker set to launch soon, it is important to know that stickers are for…

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To get the best out of your social media presence, don't forget to build relationships | DMX Marketing Experts

To get the best out of your social media presence, don’t forget to build relationships

With all the new modes, features, trends and advancements that come out with social media platforms, it can often lead to forgetting some of the more simple things to do. One of the main ones to always remember is to engage with your customers. Interacting with your audience in comments is public and open for…

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Swipe up is out, link sticker is in: What you need to for the new Stories feature | DMX Marketing Experts

Swipe up is out, link sticker is in: What you need to for the new Stories feature

As of August 30th, you will no longer be able to swipe up on Instagram Stories. Instead, the social media platform is drafting in a new link sticker, which will send users to an external website. Functioning effectively the same way, the link sticker can drive traffic to your site, your other social media channels…

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