Breakthrough client moments often start small. A seemingly modest project, a stalled campaign or an almost-overlooked opportunity can reveal insights that shape how agencies operate long after the initial win. Over time, those lessons become internal playbooks—practices and habits teams return to over and over again because they repeatedly prove their value in the real…
Every PR practitioner has seen it happen: A client with great potential quietly undermines their own PR strategy, not through scandal or crisis, but through minor actions that seem harmless—until they aren’t. A polished yet lifeless quote here, a blitz of dud press releases there, and before long, media connections that took years to cultivate…
In the high-stakes world of digital marketing, “the algorithm” is often spoken of as a shadowy, unpredictable force that gatekeeps success. For small and medium-sized businesses, trying to keep up with every tweak to the Instagram feed or TikTok “For You” page can feel like a full-time job with no guaranteed ROI. However, there is…
Businesses have a vital interest in highlighting women’s contributions to society and the world—approximately half the global audience of consumers is made up of women, after all. Moreover, the internal benefits for a company that actively supports and empowers women are numerous and well-documented, from being viewed as a more attractive employer and seeing higher…
Lisa Montenegro is Founder & President at Digital Marketing Experts – DMX Marketing, a Premier Google Partner Agency located in Toronto. In the ever-evolving world of search engine optimization (SEO), one principle remains paramount: providing value to the user. This principle is embodied in Google’s E-E-A-T (experience, expertise, authoritativeness and trustworthiness) guidelines. While E-E-A-T has been a factor for…
While Instagram users can still search for hashtags to find relevant content, the platform recently removed the ability to follow hashtags, so users no longer see posts that include hashtags they have followed directly in their feed. Instagram’s move has shifted content discovery and led to a potential decline in reach for branded accounts that relied on…
