- People enjoy hearing a good story and using narrative stories in your marketing helps your audience better understand the services and products your provide, as they can see themselves in the story, such as a look at a customer’s journey with a service you offer.
- For example, a narrative looking at how a course you offer helped improve a customers skill and career shows how your program helped them overcome obstacles, all while drawing the reader in.
- Storytelling also often brings a more personal touch, which helps engage and form a deeper connection with customers, which in turn leads to more sales. On social media, this is especially effective.